We know just how important it is for Jetstar to be an airline you can rely on. We're always working hard to make sure our flights depart and arrive safely, and on time.
We collect performance data from all our jet flights using the Aircraft Communication Addressing and Reporting System (ACARS).
Our performance within 15 minutes
On-time monthly performance, for New Zealand domestic flights, departing within 15 minutes of scheduled departure time.
2023 – 75.1% (monthly average)
| February | 71.6% |
| January | 78.6% |
2022 – 76.0% (monthly average)
| December | 70.6% |
| November | 72.1% |
| October | 76.6% |
| September | 69.1% |
| August | 64.1% |
| July | 50.4% |
| June | 61.5% |
| May | 79.5% |
| April | 84.1% |
| March | 94.4% |
| February | 96.1% |
| January | 93.1% |
2021 – 93.2% (monthly average)
| December | 84.6% - AKL flights resumed 15Dec |
| November | 97.7% - select services only. All AKL flights suspended |
| October | 97.0% - select services only. All AKL flights suspended |
| September | 94.3% - select services resumed 08Sep. All AKL flights suspended |
| August | 92.5% - service suspended 20Aug (Covid-19) |
| July | 89.4% |
| June | 86.4% |
| May | 94.0% |
| April | 95.9% |
| March | 95.2% |
| February | 95.9% |
| January | 95.0% |
2020 – 92.5% (monthly average)
| December | 96.8% |
| November | 89.7% |
| October | 94.0% |
| September | 93.3% - suspended service 19Aug-16Sep Covid-19 |
| August | 96.5% - suspended service 19Aug-16Sep Covid-19 |
| July | 93.5% |
| June | suspended service Covid-19 |
| May | suspended service Covid-19 |
| April | suspended service Covid-19 |
| March | 90.0% |
| February | 92.4% |
| January | 86.0% |
2019 – 80.6% (monthly average)
| December | 78.1% |
| November | 84.8% |
| October | 80.9% |
| September | 82.5% |
| August | 81.9% |
| July | 77.4% |
| June | 77.6% |
| May | 86.5% |
| April | 75.6% |
| March | 83.5% |
| February | 79.3% |
| January | 79.6% |
2018 – 81.6% (monthly average)
| December | 75.8% |
| November | 80.7% |
| October | 77.8% |
| September | 85.5% |
| August | 89.6% |
| July | 88.5% |
| June | 83.1% |
| May | 85.2% |
| April | 84.0% |
| March | 78.6% |
| February | 71.7% |
| January | 78.7% |
2017 – 81.6% (monthly average)
| December | 80.6% |
| November | 82.7% |
| October | 88.4% |
| September | 86.3% |
| August | 87.2% |
| July | 67.1% |
| June | 78.5% |
| May | 79.5% |
| April | 75.7% |
| March | 84.4% |
| February | 83.6% |
| January | 85.0% |
2016 – 77.6% (monthly average)
| December | 77.3% |
| November | 80.7% |
| October | 82.1% |
| September | 80.4% |
| August | 86.4% |
| July | 76.9% |
| June | 81.8% |
| May | 80.7% |
| April | 74.6% |
| March | 70.1% |
| February | 74.9% |
| January | 65.2% |
2015 – 86.5% (monthly average)
| December | 64.4% |
| November | 82.1% |
| October | 84.6% |
| September | 91.8% |
| August | 91.3% |
| July | 87.4% |
| June | 90.7% |
| May | 89.8% |
| April | 85.2% |
| March | 90.7% |
| February | 89.0% |
| January | 90.4% |
2014 – 90.2% (monthly average)
| December | 82.8% |
| November | 91.1% |
| October | 87.7% |
| September | 91.7% |
| August | 93.0% |
| July | 90.1% |
| June | 91.2% |
| May | 93.6% |
| April | 89.3% |
| March | 92.0% |
| February | 89.9% |
| January | 90.0% |
2013 – 88.0% (monthly average)
| December | 86.7% |
| November | 93.0% |
| October | 88.7% |
| September | 92.4% |
| August | 91.5% |
| July | 82.8% |
| June | 81.9% |
| May | 87.1% |
| April | 87.7% |
| March | 90.5% |
| February | 88.1% |
| January | 85.2% |
2012 – 80.0% (monthly average)
| December | 77.0% |
| November | 80.0% |
| October | 76.0% |
| September | 72.0% |
| August | 76.0% |
| July | 62.0% |
| June | 80.0% |
| May | 86.0% |
| April | 83.0% |
| March | 84.0% |
| February | 91.0% |
| January | 93.0% |
2011 – 84.0% (monthly average)
| December | 88.0% |
| November | 88.0% |
| October | 92.0% |
| September | 91.0% |
| August | 79.0% |
| July | 63.0% |
| June | 90.0% |
| May | 79.0% |
| April | 85.0% |
| March | 86.0% |
| February | 83.0% |
| January | 79.0% |