If you’re travelling with extra weight in your carry-on baggage, you can buy +7kg Extra Carry-on Baggage (limited availability; available on selected routes).
Your total carry-on baggage weight allowance is 7kg across 2 items for Starter, Starter Plus and Starter Max fares. It doesn’t take much to exceed your limit – an overnight bag, camera, laptop, a couple of books or a holiday shopping spree can tip you over.
Even if you’re only a little bit over, it’s best to pre-purchase +7kg Extra Carry-On Baggage Allowance for a total carry-on baggage allowance of 14kg across 2 items (no single item can weigh more than 10kg).
Why should I purchase +7kg Extra Carry-On Baggage online?
It’s more expensive to purchase +7kg Extra Carry-On Baggage at the airport and availability is limited per flight. If additional carry-on is sold out for your flight and your carry-on baggage exceeds your allowance, you’ll have to check in your carry-on baggage at a higher cost. Avoid last-minute worries and pre-purchase before you get to the airport.
Does Jetstar check carry-on baggage?
Yes, we monitor and limit carry-on baggage for passenger safety and to help ensure departures are as timely as possible. Don’t be surprised if a Jetstar team member checks the weight, size and total items of your carry-on baggage at the check-in counter or at the gate.
Can I purchase +7kg Extra Carry-On Baggage at the airport?
You can purchase +7kg Extra Carry-On Baggage at the airport service desk if it hasn’t sold out for your flight, although it will cost more. If it has sold out, you will have to pay an excess carry-on baggage fee.
Exceeding your carry-on baggage at the boarding gate is the most expensive option as it is most disruptive to our operations. If +7kg Extra Carry-On Baggage has already sold out for your flight, you’re required to pay an excess carry-on baggage fee and have your carry-on baggage put into the hold as checked baggage. See all our airport fees and charges for excess baggage.
What other baggage options do I have?
Enjoy a higher carry-on baggage weight allowance when you purchase a Flex bundle (14kg) or a Business Class fare (14kg). Full details on fares and bundles
Or you can purchase checked baggage allowance, from 15kg to 40kg. Full details on checked baggage
If you have an existing booking and want to check what baggage purchases you’ve made, simply visit Manage Booking or refer to your itinerary.
+7kg Carry-On Baggage is not available on the following routes in either direction:
- Adelaide - Denpasar
- Cairns - Denpasar
- Darwin - Denpasar
- Perth – Denpasar
- Melbourne - Denpasar
- Singapore - Denpasar (Jetstar Australia [JQ] operated flights)
- Nadi - Sydney
- Auckland - Raratonga
- Auckland - Melbourne
- Christchurch - Melbourne
- Melbourne - Queenstown
- Auckland - Gold Coast
- Christchurch - Gold Coast
- Gold Coast - Wellington
- Gold Coast - Queenstown
- Auckland - Sydney
- Christchurch - Sydney
- Sydney - Queenstown
- All flights to, from and within Vietnam
- Any journey that includes a flight on any of the above routes