These are our payment options for payments made in New Zealand Dollars (NZD). For payment in other currencies, different payment options are available.
Points Plus Pay – flights
If you’re a Qantas Frequent Flyer member, you can use your Qantas Points to book flights and add any extras at jetstar.com (Australia or New Zealand).
You can use the combination of points and cash that suits you best, from a minimum of 3,500 Qantas Points per booking. After selecting your preferred fares, you can use the Points Plus Pay slider on the payment page to change the mix of cash and points.
Any part of your jetstar.com booking redeemed in points will be Payment Fee free. If your entire booking is made with Qantas Points, there will be no payment fee. If you use another payment method as well as points, you may incur a payment fee unless you use POLi, Jetstar vouchers or a Jetstar Gift card.
Points Plus Pay – Flights can be used on any Jetstar flight originating in Australia or New Zealand^ where the fare price is listed in Australian or New Zealand dollars and seats are available. Points Plus Pay – Flights are not available for Classic Flight Rewards bookings.
^Except for flights to or from Vietnam, including connecting flights.
Credit, debit or charge card
We accept international Visa, MasterCard, Diners Club, UnionPay, JCB and UATP cards. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Payment Fee will apply for all bookings except for airport transactions (see below).
Card foreign transaction fee
Your credit or debit card payments may be processed outside the country where you purchased your booking. The bank that issued your card may identify your credit or debit card payment as a foreign transaction and charge you a fee. For further information, please contact your bank.
If you choose to make a payment with PayPal, you’ll be redirected to the PayPal website. A Payment Fee will apply.
When you pay via direct debit using POLi from eligible New Zealand banks, your payment details will be automatically entered into the relevant fields once you log in to your online banking. No Payment Fee applies for POLi payments on jetstar.com, the Jetstar mobile website or the Jetstar app.
Vouchers issued by Jetstar can be used for part or full payment of your fare. No Payment Fee applies. Depending on the voucher, they can be:
- Single use: these can be used only once and any unused portion of the value of a voucher will be forfeited; or
- Multi-use: these can be used over multiple bookings
Please refer to the email we sent you for your vouchers Terms and Conditions.
If there's a remaining balance, you must pay this on jetstar.com or the Jetstar app with another voucher, gift card, POLi or by credit, debit or charge card. Jetstar voucher, Jetstar Gift Card and POLi payments are fee-free, however a Payment Fee will apply to credit, debit and charge cards.
Jetstar voucher payments can’t be split with POLi on the Jetstar app or the Jetstar mobile website.
Afterpay is available for bookings made online at jetstar.com for all Jetstar Airways (JQ) Australian domestic and international flights where you see the Afterpay logo and a price breakdown at the bottom of the page. If you choose this payment method, you’ll need to book at least 48 hours before your first departing flight. A 2.5% Payment Fee applies.
The total cost of your booking must not exceed NZD $3000 (including the 2.5% Payment Fee). Afterpay will assess your individual eligibility to make a purchase up to this amount.
Payments are made directly to Afterpay, not Jetstar. To use Afterpay, you must be an New Zealand resident over the age of 18, have a current New Zealand credit or debit card and have a valid and verifiable ID.
If you have a bank account issued in mainland China, you can pay for your Jetstar flights using Alipay. When you choose this option, you'll be redirected to the Alipay site or app. A Payment Fee or Booking and Service fee, depending on the currency of your booking, will apply.
Alipay is available in the following currencies: Chinese yuan (CNY), US dollars (USD), Australian dollars (AUD), Hong Kong dollars (HKD), Singapore dollars (SGD) and Japanese yen (JPY).
If you have a bank account issued in mainland China, you can pay for your Jetstar flights using WeChat Pay. When you choose this option, you'll be redirected to a secure payment gateway (hosted by our partner WorldPay) where you’ll use your WeChat app to scan a QR code. A Payment Fee will apply. (Please note: WeChat Pay is currently only available on the desktop version of jetstar.com.)
Jetstar Gift Card
You can use Jetstar Gift Cards to make purchases at jetstar.com up to the initial or remaining Card value. No Payment Fee applies.
To make a purchase for an amount exceeding the Card value or the remaining Card value; you must pay the balance on jetstar.com with another Gift Card, voucher, POLi or by credit, debit or charge card. Jetstar voucher, Jetstar Gift Card, POLi and payments using Jetstar credit cards issued in Australia are fee-free, however a Payment Fee will apply to credit card, debit and charge cards.
Jetstar Gift Card payments can’t be split with POLi on the Jetstar app or the Jetstar mobile website.No change will be given for any remaining Card value, however the value can be used in whole or part for future purchases until the Card expires.
To reduce contact and help you get on your way quicker, we have gone cashless at all Australian and New Zealand airports. We accept card and contactless payments (all of which are fee-free). Remember, you can pre-purchase baggage and other flight-related products via Manage Booking on jetstar.com before you fly.
On all Jetstar Airways (JQ) flights you’ll need a credit card to buy food and drink on board, or you can pre-purchase meals, snacks or an In-Flight Meal Deal. In-flight payment options vary for Jetstar Asia (3K) and Jetstar Japan (GK). For details, see: What will be available to eat and drink on my flight?
* Points Plus Pay - Flights are available on any flight with a Qantas (QF) or Jetstar (JQ) flight number or selected partner airlines when travelling on a Qantas fare and booking on qantas.com. As long as there is a seat available for sale, you can book a Points Plus Pay - Flight. The points required for a Points Plus Pay - Flight includes taxes, fees and carrier charges (except any local airport fees or charges collected at the time of check-in) are subject to change and are quoted at the time of booking. Qantas Points and Status Credits may not be earned on some fare types or on oneworld® alliance or airline partner flights. See the Airline Earning Tables for eligible flights and earning classes. See more information and full terms and conditions.