Why book travel insurance with Jetstar?

There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few.
But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant.
That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

Outstanding value for money

Invaluable peace of mind

Buy it when you book your flight

Policies underwritten by
AIG New Zealand

Find a policy that suits you



Domestic Ticket and Baggage Protection Insurance

Domestic travel benefits including cover for:

  • Cancellation or amendment of your Jetstar ticket up to NZD $5,000*, including if you are diagnosed with COVID-19 prior to departure
  • Accommodation, meals and travelling expenses up to NZD $750*
  • Checked baggage up to NZD $5,000*
  • Includes 14-day cooling off period
  • No age limit for cover


Trans-Tasman Ticket and Baggage Insurance

For your Australia trip with Jetstar. Key benefits, including those for COVID-19 coverage are:

  • Emergency medical evacuation up to NZD $50,000*
  • Cancellation / amendment of Jetstar ticket up to NZD $5,000*
  • Additional travel costs up to NZD $750*
  • NZD $150* daily cash allowance for quarantine at destination, capped at 14 consecutive days
  • Checked baggage up to NZD $5,000*
  • Includes a 14 day cooling off period
  • No age limit for cover



Please be aware that due to the widespread media reports on COVID-19, and the World Health Organization (WHO) announcement declaring COVID-19 a pandemic, COVID-19 is a foreseen or known event. If you purchase a new travel insurance policy, coverage restrictions will apply. Please click here for further information.

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).


You're in safe hands with Jetstar and AIG

Over 50 years in New Zealand

24/7 emergency assistance

World-leading insurer#

Things you should know

You must be a permanent resident or New Zealand citizen to purchase travel insurance on this site.

Pre existing medical conditions are not covered under Jetstar policies. Please see the Product Disclosure Statement for more information prior to purchasing insurance.

Extreme sports such as hunting, sky diving and polo are not covered under these policies. Please see Product Disclosure Statements for more information.

Jetstar Domestic Ticket and Baggage Protection and Jetstar Trans-Tasman Ticket and Baggage Insurance policies are only available when travelling on a valid Jetstar flight ticket.

Copyright © 2015

Insurance products and services are provided by AIG Insurance New Zealand Limited ("AIG").

Terms, conditions and exclusions apply.

The information provided on this site is purely factual information. You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product. Policy wordings can be found here.

AIG Insurance New Zealand Limited (Company Number 3195589, FSP189804), a licensed insurer regulated by the Reserve Bank of New Zealand.

*Please note: the above amounts are maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy. Coverage is always subject to you meeting all other terms and conditions of your policy.

# AIG is a world-leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 80 countries and jurisdictions.