Self-service kiosk and bag drop is currently available on the following routes:

Singapore - Bangkok Singapore - Medan
Singapore - Clark Singapore - Okinawa (Naha)
Singapore - Da Nang Singapore - Palembang
Singapore - Denpasar Singapore - Pekanbaru
Singapore - Guiyang Singapore - Penang
Singapore - Haikou Singapore - Phnom Penh
Singapore - Hat Yai Singapore - Phuket
Singapore - Ho Chi Minh City Singapore - Shantou
Singapore - Hong Kong Singapore - Siem Reap
Singapore - Jakarta Singapore - Surabaya
Singapore - Kuala Lumpur Singapore - Taipei
Singapore - Manila Singapore - Yangon

Want a hassle-free check-in?
Use our self-service kiosk and bag drop before check-in closes, and you'll be on your way before you know it.

If you’re travelling on a selected Jetstar Asia (3K) flight, departing Changi Airport Singapore, your check-in experience just got a whole lot easier.

1. Scan your passport

2. Add bag if needed

3. Print your boarding pass and bag tag (if needed)

4. Tag your bag and proceed to bag drop

5. Scan your boarding pass at bag drop kiosk

6. Place your bag on the baggage belt and inject bag

  • Passengers with checked baggage and carry-on baggage
  • Individual passengers and group bookings with 7 passengers or fewer, on selected Jetstar Asia (3K) flights (see below).
  • Passengers without visa requirements
  • NOTE: Passengers who do have visa requirements can still use the service, once they've been through a quick document and visa verification check at our designated document check area.

Self-service kiosk and bag drop is not currently available for:

  • Jetstar Australia (JQ) or Jetstar Pacific (BL) flights or Jetstar Asia (3K) flights to Japan, Yangon and Manila
  • Bookings that include infants or special service requests (such as passengers who have requested wheelchair assistance, extra seats or who have visual or hearing impairments)
  • Bookings with an outstanding amount 

Watch how easy it is!