Carry-on baggage – what can I bring on board?

Carry-on baggage size limits

Your carry-on bag (or bags in Business Class) must fit in the overhead lockers and be no bigger than:
56cm (height) x 36cm (width) x 23cm (depth)

Your small item must fit under the seat in front of you.

Small items

The small item you bring on board could be:

• A handbag, a pocket book or purse
• A laptop computer in thin case
• An umbrella or walking stick
• A small camera
• Infant food for consumption in flight
• Approved duty free goods

Carry-on baggage on New Zealand Regional Q300

Our regional New Zealand Q300 aircraft (operated by Eastern Australia Airlines for Jetstar Airways) have a smaller cabin size, which is why your carry-on baggage must be no bigger than:
48cm (height) x 34cm (width) x 23cm (depth)

Please note that if your carry-on baggage is larger than these dimensions but still within the size restrictions of our other aircraft – 56cm (height) x 36cm (width) x 23cm (depth) – we’ll happily check your bag in at no charge. Please present them at the counter when you check in.

Carry-on baggage at the boarding gate

Your carry-on baggage may be checked at the boarding gate. If you bring too many items, or they exceed the size or weight limits, the extra baggage will need to be checked in. Charges apply.

Avoid extra baggage charges at the airport by purchasing checked baggage when you book or before you fly at Manage booking.

Dangerous goods

Some items are prohibited as carry-on baggage so make sure you remove restricted items and don’t forget to check liquid, aerosol and gel limits if you are flying from an international terminal.

Travelling with medication

If you need to bring essential medication on your flight, please check our travelling with medication requirements.

Travelling with infants and children

On all flights except regional New Zealand Q300 flights, you can bring an approved car seat on board for your infant or child to sit in, in addition to your other carry-on items, free of charge.

If your stroller collapses to our carry-on baggage dimensions (56cm x 23cm x 36cm) and it’s securely packed within a protective cover/bag, then it can be carried on board most Jetstar flights (except New Zealand regional flights on Q300 aircraft). It will count towards your carry-on baggage allowance.