If you’re flying with Jetstar Asia (3K) and need us to provide you with a wheelchair and/or wheelchair assistance to get to the boarding gate a fee will apply, unless you are:

  • travelling with your own personal wheelchair
  • on Jetstar Asia (3K) flights to/from Darwin and the Philippines
  • on Jetstar Asia (3K) flights from Malaysia and present a valid OKU card during check in
  • a codeshare and interline passenger
  • on connecting flights between Jetstar Airways (JQ) and Jetstar Asia (3K); Jetstar Japan (GK) and Jetstar Asia (3K); and Jetstar Pacific (BL) and Jetstar Asia (3K)
  • on a flight operated by Jetstar Airways (JQ), Jetstar Japan (GK) and Jetstar Pacific (BL)
  • on multi-city flights which include any of the flights listed above.

For more information, including current fees, please see fees and charges.

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