Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines. 

We also recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols, gels and powders before you get to the airport. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.

Jetstar (JQ) international flights on Boeing 787 aircraft

3 hours before departure check-in and bag drop opened
60 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

Jetstar (JQ) and Jetstar Japan (GK)1 international flights
on A320 and A321 aircraft

3 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

1Please note: For Jetstar Japan (GK) flights departing from Shanghai Airport, check-in and bag drop close 50 min before scheduled departure time.


Jetstar Asia (3K)2 flights

2 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
10 min before departure boarding gate closed

2Please note: For Jetstar Asia (3K) flights departing from Ho Chi Minh (SGN) and Da Nang (DAD), check-in opens 3 hrs before scheduled departure time and closes 50 min before scheduled departure time.


Jetstar Pacific (BL)3 international flights

3 hours before departure check-in and bag drop opened
50 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

3Please note: For Jetstar Pacific (BL) flights departing from Bangkok (BKK), Chiang Mai (CNX), Osaka (KIX), Taipei (TPE), Hong Kong (HKG), and Singapore (SIN), check-in opens 3 hrs before scheduled departure time and closes 45 min before scheduled departure time.

For Jetstar Pacific (BL) flights departing from Guangzhou (CAN), check-in opens 3 hrs before scheduled departure time and closes 60 min before scheduled departure time.