Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See the tables below for timelines.
All timings listed below refer to scheduled departure times unless you are notified otherwise during a delay.
We also recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols, gels and powders before you get to the airport. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.
Jetstar (JQ) international flights on Boeing 787 aircraft |
|
3 hours before scheduled departure | check-in and bag drop opened |
60 min before scheduled departure | check-in and bag drop closed |
40 min before scheduled departure | be at your boarding gate |
15 min before scheduled departure | boarding gate closed |
Jetstar (JQ) and Jetstar Japan (GK)1 international flights
|
|
3 hours before scheduled departure | check-in and bag drop opened |
45 min before scheduled departure | check-in and bag drop closed |
40 min before scheduled departure | be at your boarding gate |
15 min before scheduled departure | boarding gate closed |
1Please note: For Jetstar Japan (GK) flights departing from Shanghai Airport, check-in and bag drop close 50 min before scheduled departure time.
Jetstar Asia (3K)2 flights |
|
2 hours before scheduled departure | check-in and bag drop opened |
45 min before scheduled departure | check-in and bag drop closed |
40 min before scheduled departure | be at your boarding gate |
10 min before scheduled departure | boarding gate closed |
2Please note: For Jetstar Asia (3K) flights departing from Ho Chi Minh (SGN), check-in opens 3 hrs before scheduled departure time and closes 50 min before scheduled departure time. The boarding gate will close 15 minutes before scheduled departure.
Related information
- Airport check in
- Checking in
- Singapore airport early check in
- Can I use a mobile boarding pass?
- What do I need to know about baggage transfers?
- Do I need a passport or other identification?
- Travel identification - domestic flights within Japan
- Travel identification - international flights
- When do I need to get to the airport?
- Where can I check in through an airport kiosk?