Website Terms of Use

Website Terms of Use


This website offers two distinct products:

Online Booking and Payment for accommodation, marketed by HOTELOPIA, S.L.U., (hereinafter Hotelopia), a legally constituted Spanish company registered in Palma de Mallorca, Complex Mirall Balear, Camí de Son Fangos, 100; Torre A, 5na planta, C.P. 07007, which operates as a wholesale-retail travel agency, with tax identification number (C.I.F.) B-57218356, with licence number BAL- 481 M/D granted by the Department of Tourism of the Regional Government of Balearic Islands (Spain), inscribed in the Commercial Registry office of Palma de Mallorca (page PM-44857, volume 2007, folio 148) and

Online Booking and Direct Payment at the accommodation establishment, as promoted by LIBERATE, S.L.U., a legally constituted Spanish company registered at Complex Mirall Balear, Camí de Son Fangos, 100; Torre A, 5na planta, C.P. 07007, Palma de Mallorca, with tax identification number (C.I.F.) B-07067465 (hereinafter Liberate).

Hotelopia and Liberate are part of Hotelbeds Group.

This website is property of Hotelopia, on whose website, (hereinafter, the website), Liberate has licensed non-exclusive use of its name for the promotion of its Hotel direct payment method.

Both products, offered on, will be made available exclusively to end users (hereinafter, you). Said products are subject to the corresponding General Terms and Conditions for Hotelopia and the General Terms and Conditions for Liberate.


1. Website Modification and General Terms and Conditions

Hotelopia may make improvements or changes to the information, elements, data, services, and other materials on this website, or terminate this website, at any time without notice.

Likewise, Hotelopia may change the General Terms and Conditions at any time and said change shall be effective from the moment it is published on the website. As a consequence, any subsequent access to and use of this website implies your approval of the new General Terms and Conditions. Nevertheless, the General Terms and Conditions will apply to you as of the date of the booking confirmation.

Hotelopia may suspend access to this website, due to maintenance works, net security reasons or Act of God, with no obligation to reimburse or compensate you for the period in which access was suspended.

2. Access and browsing of our Website

On this website you can control the size of the text, colours and design of the page, depending on the features your browser has.

To browse this website once you've left the home page, use the menu at the top of each page.

You can change the font size of this document through your browser, according to your preferences, as follows:

(a) In Internet Explorer, select View, and then text size, and then your preferred size; or

(b) If you are using an alternative browser, check the browser's specific instructions.

You can import your own page design on this website by following these steps:

(a) In Internet Explorer, select Tools, then Internet Options and then accessibility. Then click on any or all of the three verification boxes to ignore colours, font styles or font sizes. In the same window you can change the page design by marking the box that says, "format document using my page design", then simply go to your page design and click Accept;


(b) If you're using an alternative browser, check the browser's specific instructions.

We've analysed this website thoroughly and we are always prepared to improve our accessibility tools. We would like to know if you've found this website accessible or if you've had any problems. Please send an email to with your question or comment or call 0871 711 9494.

We will do everything reasonably possible to ensure that our website is free of viruses, however, due to the very nature of the Internet and viruses and other similar malicious codes, we cannot and do not guarantee that this will be the case. Please take care and remember that it is your responsibility to protect your computer, tablet or mobile device against viruses. Make sure that you log out on shared computers after using them. It is always advisable to run an antivirus scan on all content and materials downloaded from the Internet in general and from the website in particular.