Changi Terminal 4 (T4)

Jetstar check-in counters are at row 7

T4 is Changi’s newest terminal with a high degree of automation throughout the airport journey from check-in to boarding, enabling passengers to check in at their convenience.

Jetstar check-in counters are at row 7. Proceed to one of T4’s automated immigration gantries for clearance. Changi’s extensive use of technology extends to security screening, where the application of advanced 3D screening technology allows passengers to keep digital devices in their bags during the screening process.

Check-in options

  1. Early Check-in (ECI) at Jewel Changi Airport - check-in between 08:00 to 00:00 (16 hours) at level 1, at least 3 hours before flight and explore what Jewel has to offer.
  2. Self service at Row 7 for all Jetstar passengers.
  3. Online check-in for Jetstar Asia (3K) and Jetstar Japan (GK) flights open 7 days before your flight and close 2 hours before departure. Check in online at https://checkin.jetstar.com/sg/en/checkin

Getting there

  • Free 24-hr shuttle buses on both transit and public areas provide an easy connection between other terminals and T4:
    • T1 Departure central kerbside
    • T2 Coach Bay (outside glass door)
    • T3 Departure door 8
  • Passengers taking the MRT should use Terminal 3 free shuttle bus service.
  • Other public transport options, such as taxis, private-hire vehicles and public buses (service numbers 24, 34, 36 and 110), are also readily available.

Promotions

Enjoy 5% off on your shopping at Lotte Duty Free with no min. spend!

Simply present your Jetstar boarding pass to enjoy the promotion.

  • Maximum discount of $50
  • Not applicable with other promotions and privileges
  • Not applicable to price-controlled items or tobacco
  • Check in-store for more details
Promotion period from 17 April to 18 July

S$15 off with min. spend of S$250 at The Shilla Duty Free!

Simply present your Jetstar boarding pass to enjoy the promotion.

  • Brands exclusion includes Chanel and DIOR.
  • Not stackable with other in-store promos
  • Check in-store for more details
Promotion period from 17 April to 31 October

Enjoy S$10 off with min. spend of S$150 at METAPOD (Terminal 4)!

Simply present your Jetstar boarding pass to enjoy the promotion.

  • Not applicable with other promotions and privileges
  • Check in-store for more details
Promotion period from 17 April to 18 July

Attractions

World class shopping

Discover the best of duty-free shopping at the World’s first Integrated Duty-Free Zone encompassing cosmetics & perfumes from The Shilla Duty Free and wines & spirits from Lotte Duty Free, as well as a cluster of visually stunning high-ceiling boutiques.

Playground for the family

This 16m-high play structure, constructed from crimson red climbing ropes, allows the young and young-at-heart to climb to their heart’s content before their flight.

Gastronomical delights

Various food options, including restaurants, food courts and food kiosks offer a variety of cuisine choices, both in the public and transit areas.

Public area – Kopitiam, Andes at Aston, Aji iChi, Old street Bak Kut Teh and more

Transit – International food hall, Tiger Den, Crystal Jade GO and more

Immersive wall

As passengers go through security screening, they will be mesmerised by a 70m-wide immersive digital wall that features beautiful destinations and whimsical travel-related videos.