Jetstar offers BSP settlement in various markets for Travel Agents registered with Jetstar. Settling through BSP provides eligible trade partners the simplicity, control and convenience of this industry standard payment method.


To be eligible for BSP settlement, your agency must be located in one of the following markets where Jetstar is enrolled in the BSP:

  • Australia
  • Cambodia
  • China - including Hong Kong SAR, Macau SAR and Taiwan
  • Indonesia
  • New Zealand
  • Malaysia
  • Philippines
  • Singapore
  • Thailand

Travel Agents must have a valid IATA number and be registered with Jetstar under this IATA number.

All trade partners who apply for Jetstar BSP settlement will be subject to verification checks by Jetstar. If approved, Jetstar will create an Agency Credit Account (AG), which can be used as your form of payment for bookings made via Jetstar Agent Hub, Call Centre, and API. Your Agency Credit Account provides a capped line of credit that is debited and credited as transactions are processed against your account.

Settlement Process

Any transactions paid using your Agency Credit Account will be settled via BSP. The transactions will be processed as ADM’s and ACM’s:

  • Charges (debits) appear as Agent Debit Memo’s
  • Refunds (credits) appear as Agent Credit Memo’s

Trade Agents will receive a BSP statement from IATA via BSP Link. This statement includes the ADM/ACM numbers raised by Jetstar, the Jetstar Carrier Code and Amount Charged.

For reconciliation, Jetstar will provide you a weekly IATA BSP Participant Billing Analysis statement detailing your Jetstar ADM/ACM transactions for the week. This statement details:

  • Jetstar ADM/ACM number
  • Issue Date
  • Passenger Name Record
  • Passenger Name
  • Origin/Destination

Billing Cycle

Jetstar adheres to standard BSP reporting periods; however, charges are settled 14 - 21 days after the reporting period on account of charges being processed as ADMs.

This only impacts ADMs, ACMs are credited without a latency period.

Registering for BSP

New Travel Agents meeting Jetstar’s eligibility criteria can request a BSP Agency Credit Account when completing the Travel Agent registration form.

Existing Travel Agents wanting to request a BSP Agency Credit Account can chat with us now.

Contact Us

For additional information or to escalate BSP issues, chat with us now.