Jetstar’s Trade Support team is dedicated to providing quality support to our travel industry partners. The team is trained in the areas of:

  • Agency registration
  • BSP settlement
  • Remuneration
  • Using the Agent Hub
  • Reporting subscriptions
  • Booking channels
  • Got a question for the Trade Support team?

    Group bookings
    For group booking enquiries, contact us via the contact details on the Group bookings page.

    Non-trade bookings
    For all non-trade related enquires, head to Contact us.

    Reduction in contact centre hours - Due to COVID-19, our trade support and groups team are now available as follows:

    Trade Phone: Monday to Friday 6am-8pm AEST
    Trade Chat: Monday to Friday 6am-8pm AEST, Weekends: 8am-8pm AEST
    Groups: Monday – Friday 8.30am – 5.30pm AEST