Travel Alerts

For passengers travelling into Singapore from 5 November 2019

Last Updated: 01/11/2019 08:09 AM

From 5 November 2019, a limited number of Jetstar Asia flights will arrive into Terminal 2 of Singapore Changi Airport. All check-in and departures for Jetstar Asia will remain in Terminal 1.  

For up-to-date information, please refer to the flight information displays at the airport.

Passengers transiting through Changi Airport can hop on the complimentary Skytrain to move between Terminals 1,2 and 3 or ride the complimentary shuttle service for transfers to Terminal 4.

Passengers travelling to/from Singapore from 22 October 2019

Last Updated: 30/10/2019 05:46 AM

Due to increased passenger and aircraft movement in Terminal 1, there are a small number of flights that may require you to take a coach to your aircraft or to the terminal. 

Jetstar passengers  are encouraged to check in and report to the gates on time to allow enough time for boarding.
 
Please refer to the Flight Information Displays at the airport for more information. 

Hong Kong Flights to arrive, depart from Terminal 1 from 29 November 2019

Last Updated: 18/10/2019 02:10 AM

From 29 November 2019, all Jetstar flights will arrive and depart from Terminal 1 of Hong Kong International Airport. 

There is no change in the flight schedule, ground handler or check-in timings.  

Passengers are advised to check in at the airport at least two hours before departure and are reminded to allow ample time for their local transfers to and from HKIA. 

Passengers booked to travel between Singapore and Hong Kong on and after 29 November will receive an updated email itinerary to reflect the location of the new airport. 

The straight-to-gate web check-in services will continue to be available to passengers in the terminal.

Airport Fees and Taxes

Last Updated: 02/07/2018 04:46 AM

From 1 July 2018, the Passenger Service and Security Fee and Landing, Parking and Aerobridge fees and Airport  Development Levy (ADL) and transit fees will be added to all fares departing or transiting through Singapore’s Changi Airport.

You can get more information on the fees at https://www.jetstar.com/sg/en/help/articles/Jetstar-Airfares-and-Airline-Fees-and-Taxes



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