Travel Alerts

Jetstar Asia is currently operating services from Singapore to the following destinations:

• Bangkok – up to 28 return services a week 
• Broome - 2 return services a week (seasonal - ending 25 October 2025)
• Clark - 4 return services a week (seasonal -  restarting on 1 December 2025)
• Colombo - 5 return services a week
• Denpasar – up to 28 return services a week
• Jakarta – up to 21 return services a week
• Krabi - 4 return services a week
• Kuala Lumpur – up to 21 return services a week 
• Labuan Bajo - 2 return services a week
• Manila – 18 return services a week 
• Medan - up to 7 return services a week
• Melbourne – up to 6 services a week operated by Jetstar Airways 
• Okinawa – 6 services per week 
• Osaka – 10 services a week via Manila
• Penang – up to 6 return services a week
• Phuket – up to 15 return services a week 
• Surabaya – up to 7 return services a week
• Wuxi – up to 4 return services a week 

Travellers of eligible nationalities arriving at Changi Airport will be able to use the automated lanes for immigration clearance when they arrive in Singapore. Details are available on ICA’s website. 

From 1 May 2025, all visitors to Thailand must complete the Thailand Digital Arrival Card (TDAC) online before arrival, whether entering by air, land, or sea. This replaces the previous paper-based arrival form, streamlining the immigration process.

Key information:

• TDAC is mandatory for all non-Thai nationals.
• Registration must be completed within 3 days before arrival.
• Apply online at: tdac.immigration.go.th

Visitors who do not complete the TDAC before arrival may face delays at immigration. Please submit all required information in advance to ensure a smooth entry process.

For more details, visit the Tourism Authority of Thailand: tatnews.org

From 27 August 2024, the Indonesian Government requires all international travellers arriving in the country to compete an electronic health declaration form.

To prevent the spread of the Mpox virus (formerly known as monkeypox), travellers need to fill out a SATUSEHAT Health Pass (SSHP) Form. We recommend customers complete this form before boarding their flight.  

Once the form is completed, a QR code will be generated. Travellers should save the QR code by taking a screen capture or leaving the website open on their device. Authorities will scan the QR code in the airport arrivals area.

The World Health Organisation has declared Mpox a global public health emergency. More information on the virus is available on the WHO’s website.

All travellers entering Singapore, including Singapore citizens, are required to complete the online Singapore Arrival Card (SGAC).

This must be completed before checking in and boarding your flight. 

If you are only transiting through Singapore, you do not need to submit a SGAC - this is only required if you are clearing immigration at Changi Airport. 

The form can be submitted up to three days before you are expected to arrive in Singapore.

From 2 September 2024, all Jetstar (JQ) domestic flights will depart and arrive from Terminal 2 at Perth Airport. Currently our domestic flights operate from Terminal 3.  

The move will significantly reduce customers’ journey time between domestic and international services. 

Jetstar’s international flights will continue to operate from Terminal 1 which is adjacent to Terminal 2 in the Airport Central precinct.  

Qantas flights operate from Terminals 3 and 4, and passengers connecting between Qantas and Jetstar flights from 2 September 2024, are advised to allow additional transit time. 

For more information about how to travel between terminals precincts and maps, please visit the Perth Airport website.