Check-in and boarding timelines
You must arrive at the airport at least two hours early as check-in closes strictly one hour before departure, and to allow enough time to go through Immigration and Customs.
Online check-in is not available for domestic flights departing from an international terminal.
Remember, if you’re not at the boarding gate on time, you won’t be able to board your flight and may lose your fare in full.
Jetstar Airways (JQ) domestic flights departing from international terminals
Identification requirements
If you’re departing from an international terminal, you’ll need to show photo ID. It must be valid and include your full name.
Accepted ID types are:
- Passport (non-Australian passengers must show a passport as ID)
- A driver’s licence issued by the Commonwealth of Australia or an Australian state or territory
- An aviation security card issued by the operator of the aircraft or the operator of an airport in Australia
- A document that identifies you, issued by:
- The Commonwealth of Australia
- An Australian state or territory
- An authority of the Commonwealth of Australia or an Australian state or territory
Note. Non-photographic ID will only be accepted for infants travelling with an adult who presents photo ID. In this case, a birth certificate is acceptable. Carry-on baggage restrictions
International carry-on baggage restrictions apply for these flights. These include:
- Limits to the amount of liquids, aerosols, gels and powders allowed in your carry-on baggage
- Products must be in containers of 100ml or less (broadly equivalent to 100 grams or less) and carried together in a transparent, resealable plastic bag
Note. Medication, baby milk/food and food for special dietary requirements are exempt.
For up-to-date information, visit the Australian Government’s Travel Secure list.