Fly easy with the Jetstar app
Things you need to know
1 You can check in on the app for all online check-in eligible routes. Mobile boarding passes are only available for:
- Jetstar Airways (JQ) domestic flights within Australia or New Zealand.
- Jetstar Japan (GK) domestic flights
- Jetstar Asia (3K) international flights departing from Singapore
2 Flight status change notifications are available for the following departure ports: Adelaide (ADL), Auckland (AKL), Ayers Rock (AYQ), Bali (Denpasar) (DPS), Ballina Byron (BNK) Bangkok (BKK), Brisbane (BNE), Cairns (CNS), Christchurch (CHC), Darwin (DRW), Dunedin (DUD), Fukuoka (Fukuoka Airport; FUK), Gold Coast (OOL), Hamilton Island (HTI), Ho Chi Minh City (SGN), Hobart (HBA), Hong Kong (HKG), Honolulu (HNL), Jakarta (CGK), Kagoshima (KOJ), Kuala Lumpur (KUL), Kumamoto (KMJ), Launceston (LST), Mackay (MKY), Manila (MNL), Matsuyama (MYJ), Medan (Kuala Namu International Airport; KNO), Melbourne (Avalon; AVV), Melbourne (Tullamarine; MEL), Nadi (NAN), Nagoya (NGO), Newcastle - Port Stephens (NTL), Oita (OIT), Okinawa (Naha Airport; OKA), Osaka (Kansai International Airport; KIX), Penang (PEN), Perth (PER), Phnom Penh (PNH), Phuket (HKT), Queenstown (ZQN), Sapporo (New Chitose Airport; CTS), Shantou / Jieyang (SWA), Singapore (SIN), Sunshine Coast (MCY), Surabaya (SUB), Sydney (SYD), Taipei (TPE), Takamatsu (TAK), Tokyo (Narita International Airport; NRT), Townsville (TSV), Wellington (WLG), Whitsunday Coast – Proserpine (PPP), Yangon (RGN).
3 Fees may apply and seats are subject to availability.
4 Meals and in-flight entertainment can be added to a booking up to 4 hours prior to the scheduled time of departure. In-flight entertainment is subject to availability at the time of adding to your booking.
5 SMS boarding pass is only available for domestic flights within Australia and New Zealand.
Apple, the Apple logo, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Search and book flights, manage your booking, check in¹ and get real time flight updates² - all from the Jetstar App!
Get the Jetstar App on Android™, iPhone®, and iPod touch® on iOS 6 and later. Download it now from the App Store™ or Google Play™.
Search our famous low fares
- Browse across the Jetstar network
- Search our current special offers
- See your recent searches
Book your trip and add extras
- Add baggage and choose your seat3
- Add a bundle and get loads of extra value
- Upgrade to Business Class (subject to availability)
- Search and book car hire and hotels **NEW**
Manage your booking
- Access your upcoming trips at any time
- Add more in-flight products, like meals and entertainment4
- Update passenger details (fee may apply)
- Change your flight booking (fee and fare difference may apply)
Get ready to fly
- Easy mobile check-in1 – get a notification when check-in opens for your flight **NEW**
- Skip the queues with an SMS boarding pass5
- Get real time notifications about your flight status2 **NEW**