1.   Jetstar Terms of Use

1.1   These terms of use ("Terms") govern your use of jetstar.com and any linked pages ("web site").

2.   Definitions

2.1    The following definitions shall apply throughout unless otherwise stated:-

    (a)   "Jetstar Airways": Jetstar Airways Pty Limited

    (b)   “Jetstar Group”: Jetstar Airways, Jetstar Asia Airways Pte Ltd, Jetstar Regional Services Pte Ltd, Jetstar Japan Co. Ltd, Jetstar Holidays K.K and Qantas Airways Limited

    (c)   "Terms": these terms of use

    (d)   "web site": jetstar.com and any linked pages

2.2    The web site is operated by Jetstar Airways for the Jetstar Group.

2.3     Your use of this web site will mean you accept these Terms. If you do not agree to these Terms, you must not access this web site.

2.4     These Terms may be updated by Jetstar Airways from time to time. When we make changes, we will publish the updated Terms on Jetstar.com. By continuing to use our web site, you confirm that you agree to the updated Terms.

3.   Intellectual Property Rights

3.1    The material contained on this web site is protected by copyright.

3.2    You may use this web site only for your personal and non-commercial purposes.

3.3    Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of Jetstar Airways.

3.4    Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Jetstar Airways.

3.5   The material, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Jetstar Airways, the Jetstar Group or by third parties.

3.6   No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person.

4.   Completion of Booking

4.1   The requirements for completion of a successful booking for each Jetstar Group airline are governed by the respective Conditions of Carriage of each Jetstar Group airline.

5.   External Sites

5.1   This web site may contain links to, or frame, web sites of third parties ("external sites"). Jetstar Airways and the Jetstar Group are not required to maintain or update the links. Your access to and use of external sites is subject to that external site’s terms and conditions of use.

5.2   Links to external sites are provided for your convenience only and Jetstar Airways and the Jetstar Group are not responsible for any information, materials, products or services posted or offered at any of these external sites. Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Jetstar Airways or by the Jetstar Group of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

5.3    Jetstar Airways and the Jetstar Group make no warranties and accept no liability in relation to material contained on any external sites.

6.   Security

6.1   When you book flights or access information about your membership of our programs, a secure server is used. Transport Layer Encryption (TLS) encrypts the information you send through this website.

6.2   No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements and industry standards.

7.   Cookies

7.1   We use cookies to collect information about your use of our website and our other online services. The Jetstar Cookie Policy can be found here.

7.2   For details on how we collect and handle your personal information, see our privacy policy.

8.  Disclaimers and Limitation of Liability

8.1   Certain statutory warranties under consumer protection laws, such as the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) and the New Zealand Consumer Law as set out in the Consumer Guarantees Act 1993 (NZ) and the New Zealand Fair Trading Act 1986 (NZ), maybe implied for the benefit of consumers. Nothing in these Terms is intended to exclude or restrict the application of such warranties but Jetstar Airways and the Jetstar Group do not give any guarantee or warranties or make any representations to you, with respect to use of this website outside these laws.

8.2    Subject to any consumer protection laws that may apply to your use of our websites and/or the Terms (refer to Clause 9 below):

    (a)   Jetstar Airways and the Jetstar Group will not be liable for disruptions to this web site; and

    (b)   Jetstar Airways and the Jetstar Group are not liable to you or anyone else if interference with or damage to
your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems;

    (c)  To the extent permitted by law in any applicable jurisdiction and subject to Clause 9 below, Jetstar Airways and the Jetstar Group are not liable for any loss or claim of any kind (including, without limitation, any consequential, indirect, special or economic loss, loss of profit, loss of opportunity and loss of contract), arising from or in connection with the use of this website, save to the extent that such loss or claim arises directly from Jetstar Airways’ or the Jetstar Group’s breach of these Terms, the applicable law, negligence or wilful misconduct.

9.  Consumer protection laws

9.1    Under consumer protection laws, including the Australian Consumer Law and New Zealand Consumer Law, certain statutory guarantees and warranties may apply to the supply of goods or services provided to you as a consumer. The nature and application of these guarantees or warranties will depend on the circumstances.

9.2   Nothing in these Terms excludes or restricts any applicable consumer protection laws, including the Australian Consumer Law and New Zealand Consumer Law, and these Terms will be read down to the extent necessary to comply with any applicable laws including consumer protection laws.

9.3   Where the service we provide is not of a kind ordinarily acquired for personal, domestic or household use or consumption, subject to the applicable consumer protection law, our liability to you is limited to supplying of the service again or the payment of the cost of having the service supplied again.

10.  Use of and linking to the Jetstar web site

10.1   You must not link to this web site without obtaining the prior written approval of Jetstar Airways.

10.2     You agree to use this website for personal, non-commercial purposes only. Jetstar Airways does not permit you to use any automated screen capture or screen scraping technologies to obtain price or other information from this site without the prior written approval of Jetstar Airways. Further, use of any such technologies to obtain information from this site without the prior written approval of Jetstar Airways may be an infringement of Jetstar Airways or the Jetstar Group’s' intellectual property rights.

10.3   The carriage of passengers, baggage and cargo by air is subject to the Conditions of Carriage and applicable regulations of the relevant Jetstar Group carrier.

11.   Severance

11.1   If any provision of these Terms is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision shall, to the extent required, be deemed modified to the minimum extent necessary to make its valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed severed from these Terms. Any modification or severance of any provision under this clause 11 shall not affect the validity and enforceability of the balance of these Terms.