For bookings in New Zealand Dollars (NZD) a Booking and Service Fee of NZD $5 to NZD $12.50 per passenger, per flight applies to payment options other than POLi, voucher and Jetstar MasterCard.
Hello! The quickest and easiest way to make changes to your booking is at Manage booking.
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Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm.