Please be aware that we don’t transfer your baggage between flights. However, there are some exceptions:

  • Connecting international Jetstar flights and flights with our partner airlines (see list below), where both international flights were purchased on the same booking
  • Domestic flights in Japan connecting to international flights operated by American Airlines, Delta Air Lines, Japan Airlines and Qantas, where both flights were purchased on the same booking

If you're transferring between domestic flights or between international and domestic flights, in most cases you’ll need to collect your baggage, check in again and transfer your bags.

Our check-in staff will let you know if your baggage will be transferred. You may still need to check in at the connecting airport to obtain your next boarding pass before check-in closes.

Remember, it’s your responsibility to make your connecting flight on time.

Flight connections

It’s important that you’re aware of any flight connections you have on your itinerary as some Jetstar flights connect at a stopover airport.

If you book a separate flight that’s not with Jetstar, Qantas or our partner airlines (see list below), we recommend you allow at least 3 hours in between these flights.

We don’t guarantee that we can assist you with missed flight connections on other airlines.

Jetstar partner airlines

Air Calin (SB)
Air Canada (AC)
Air France (AF)
Air India (AI)
Air Mauritius (MK)
Air Niugini (PX)
Air Tahiti Nui (TN)
Air Vanuatu (NF)
American Airlines (AA)
British Airways (BA)
Cathay Pacific Airways (CX)
China Eastern Airlines (MU)
China Southern Airlines (CZ)
Delta Air Lines (DL)
Emirates (EK)
Ethiopian Airlines (ET)
Etihad Airways (EY)
Fiji Airways (FJ)
Finnair (AY)
Garuda Indonesia (GA)
Hahn Air (HR)
Hawaiian Airlines (HA)
Hong Kong Airlines (HX)
Japan Airlines (JL)
Jeju Air (7C)
Jin Air (LJ)
LAN Chile (LA)
LAN Ecuador (XL)
LAN Peru (LP)
Lufthansa (LH)
Malaysian Airlines (MH)
MIAT Mongolian Airlines (OM)
Philippine Airlines (PR)
Qantas (QF)
Qatar Airways (QR)
SriLankan Airlines (UL)
Swiss International Air Lines (LX)
Turkish Airlines (TK)
United Airlines (UA)
Vietnam Airlines (VN)

More information about checked baggage