If your Jetstar flight number is between JQ1 and JQ70, it will depart from an international terminal. You must arrive at the airport at least two hours early as check-in closes strictly one hour before departure. Bring appropriate identification. Full details below.

Don’t know your flight number? Check your itinerary or go to Manage booking.

Identification requirements

If you’re departing from an international terminal, you’ll need to show valid photo identification.

Check-in and boarding timelines

Online check-in is not available for domestic flights departing from an international terminal.

You’ll need to get to the airport earlier, so make sure you arrive with plenty of time to check in, get your boarding pass before check-in closes, and clear security.

Before you get to the airport, we recommend checking your flight’s carry-on baggage limits for liquids, aerosols, gels and powders.

Remember, if you’re not at the boarding gate on time, you won’t be able to board your flight and you may lose your fare in full.

Jetstar Airways (JQ) domestic flights departing from international terminals*

Airport check-in and bag drop opens 3 hours before departure and closes 1 hour before the flight Go through security and immigration 2 hours before departure Be ready at your boarding gate 50 minutes before departure. The boarding gate closes 20 minutes before your flight

*Please note: For Jetstar Airways (JQ) flights departing before 23 May 2023:

  • Boeing 787 aircraft – airport check-in closes 1 hour before departure and the boarding gate closes 15 min before departure.
  • A320 or A321 aircraft – airport check-in closes 45 min before departure and the boarding gate closes 15 min before departure.