Economy Starter Max passengers departing on international flights with a JQ, 3K or QF code will have lounge access1 where available. Access is available once check-in has opened, and closes when your flight starts boarding.
Please note that lounge access is not available on arrival at your destination, or when you have a connecting flight for which you have not purchased an Economy Starter fare with a Max bundle.
Access to the following lounges is available for Economy Starter Max passengers:
|Airport||Lounge name and location|
|Cairns International Airport, Australia||Reef Lounge at Airside, after international security screening
Please note that from 1 August 2019, the Reef Lounge in Cairns will no longer be in operation and Economy Starter Max passengers will no longer have access to this lounge.
|Denpasar Ngurah Rai International Airport, Bali, Indonesia||JAS Premier Lounge at Mezzanine level, Departure International Terminal|
|Juanda International Airport, Surabaya||Premier Lounge at 2nd Floor, between Gates 10 -11|
|Osaka (Kansai) International Airport, Japan||KIX Airside Lounge at Airside, International Gate Area Center|
|Kuala Lumpur International Airport, Malaysia||Plaza Premium Lounge at International Departures Level 2, KLIA 2 Terminal
Plaza Premium Lounge at International Departures Level 3, KLIA 2 Terminal
Plaza Premium Lounge at Gateway, KLIA 2 Terminal
|Kualanamu International Airport, Medan||Saphire Mandai Lounge at Air Side Departure Concourse|
|Penang International Airport, Malaysia||Plaza Premium Lounge at International Departures|
|Singapore Changi International Airport, Singapore||Oasis Wellness Spa at Level 2 Terminal 1, Departure Wing Gate "D" Departure/Transit Lounge East|
|Bangkok Suvarnabhumi International Airport, Thailand||Sky Lounge (Air France) at Concourse F, 3rd Floor|
|Phuket International Airport, Thailand||Lux Lounge - Andaman Aurora Co., Ltd at Airside, Departures level 2, near Gate 4|
Qantas Club members
Note that Qantas Club members whose next onward flight that day is a Jetstar flight with a JQ or 3K flight number will have complimentary access to the Qantas Club, where available. Access is not available to Qantas partner airline lounges or associated lounges.
1 Lounge access and facilities are subject to availability.