Economy Starter Max passengers departing on international flights with a JQ, 3K or QF code will have lounge access1 where available. Access is available once check-in has opened, and closes when your flight starts boarding.

Please note that lounge access is not available on arrival at your destination, or when you have a connecting flight for which you have not purchased an Economy Starter fare with a Max bundle.

Access to the following lounges is available for Economy Starter Max passengers:

Airport Lounge name and location
Cairns International Airport, Australia Reef Lounge at Airside, after international security screening
Please note that from 1 August 2019, the Reef Lounge in Cairns will no longer be in operation and Economy Starter Max passengers will no longer have access to this lounge.
Denpasar Ngurah Rai International Airport, Bali, Indonesia JAS Premier Lounge at Mezzanine level, Departure International Terminal
Juanda International Airport, Surabaya Premier Lounge at 2nd Floor, between Gates 10 -11
Osaka (Kansai) International Airport, Japan KIX Airside Lounge at Airside, International Gate Area Center
Kuala Lumpur International Airport, Malaysia Plaza Premium Lounge at International Departures Level 2, KLIA 2 Terminal
Plaza Premium Lounge at International Departures Level 3, KLIA 2 Terminal
Plaza Premium Lounge at Gateway, KLIA 2 Terminal
Kualanamu International Airport, Medan Saphire Mandai Lounge at Air Side Departure Concourse
Penang International Airport, Malaysia Plaza Premium Lounge at International Departures
Singapore Changi International Airport, Singapore Oasis Wellness Spa at Level 2 Terminal 1, Departure Wing Gate "D" Departure/Transit Lounge East
Bangkok Suvarnabhumi International Airport, Thailand Sky Lounge (Air France) at Concourse F, 3rd Floor
Phuket International Airport, Thailand Lux Lounge - Andaman Aurora Co., Ltd at Airside, Departures level 2, near Gate 4

Qantas Club members

Note that Qantas Club members whose next onward flight that day is a Jetstar flight with a JQ or 3K flight number will have complimentary access to the Qantas Club, where available. Access is not available to Qantas partner airline lounges or associated lounges.

Explore Qantas Club lounges and locations

View Qantas Club Terms and Conditions

1 Lounge access and facilities are subject to availability.