My baggage is lost, delayed or damaged

  1. Lost baggage
  2. Checked baggage

If your baggage is lost, delayed or damaged, see: Contact us – Baggage.

Related information

  1. I've left items at the airport or on an aircraft
  2. Can my pet fly with Jetstar?
  3. What to leave out of your checked baggage?
  4. Is checked baggage allowance included in my fare?
  5. Baggage allowance

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