My baggage is lost, delayed or damaged

  1. Lost baggage
  2. Checked baggage

If your baggage is lost, delayed or damaged, see: Contact us – Baggage.

Related information

  1. I've left items at the airport or on an aircraft
  2. What to leave out of your checked baggage?
  3. Can my pet fly with Jetstar?
  4. How do I add baggage to an existing booking?
  5. Seafood, meat and frozen products

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