My baggage is lost, delayed or damaged

  1. Lost baggage
  2. Checked baggage

If your baggage is lost, delayed or damaged, see: Contact us – Baggage.

Related information

  1. I've left items at the airport or on an aircraft
  2. Seafood, meat and frozen products
  3. How do I add baggage to an existing booking?
  4. Can my pet fly with Jetstar?
  5. What to leave out of your checked baggage?

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