Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines.
Note that some domestic flights depart from an international terminal so please check your itinerary to see which airport and terminal your flight will depart from.
Remember, if you’re not at the boarding gate on time, you won’t be able to board your flight and you may lose your fare in full.
Jetstar (JQ) and Jetstar Japan (GK)1 domestic flights departing from
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| 2 hours before departure | check-in and bag drop opened |
| 30 min before departure | check-in and bag drop closed |
| 25 min before departure | be at your boarding gate |
| 15 min before departure | boarding gate closed |
1Please note: For Jetstar Japan (GK) Early morning flights departing from Naha and Fukuoka Airports, the counter and bag drop open at 6:00.
Jetstar (JQ) Q300 New Zealand domestic flights |
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| 90 mins before departure | check-in and bag drop opened |
| 30 min before departure | check-in and bag drop closed |
| 25 min before departure | be at your boarding gate |
| 15 min before departure | boarding gate closed |
Jetstar Pacific (BL) domestic flights |
|
| 2 hours before departure | check-in and bag drop opened |
| 40 min before departure | check-in and bag drop closed |
| 25 min before departure | be at your boarding gate |
| 15 min before departure | boarding gate closed |
Domestic flights departing from an international terminal
If your flight’s departing from an international terminal, you’ll need to get to the airport earlier (see tables below for timelines).
Please note: You must have your boarding pass before check-in closes or you won’t be able to board your flight.
Jetstar (JQ) domestic flights departing from
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|
| 3 hours before departure | check-in and bag drop opened |
| 60 min before departure | check-in and bag drop closed |
| 40 min before departure | be at your boarding gate |
| 15 min before departure | boarding gate closed |
Jetstar (JQ) domestic flights departing from
|
|
| 3 hours before departure | check-in and bag drop opened |
| 45 min before departure | check-in and bag drop closed |
| 40 min before departure | be at your boarding gate |
| 15 min before departure | boarding gate closed |
We also recommend you check your flight’s identification requirements and carry-on baggage limits for liquids, aerosols, gels and powders before you get to the airport.