||Starter bundles||Business Class bundles|
|Starter||Starter Plus||Starter Max||Flex||Business||Business Max|
(booked before 20 Nov 2019)
(booked on or after 20 Nov 2019)
(maximum 10kg for a single item)
|Business Class seat
|Extra legroom seat|
|No change fee*
For changes permitted
under applicable fare rules
|Same-day flight change free*|
Key: not available, available to purchase, included
Jetstar is discontinuing Plus and Max Protect: Plus and Max Protect will only be included in Starter Plus/Max bundles for flights departing before 25 October 2020. If you have a Starter Plus or Starter Max bundle fare and change your flight to a date after 25 October 2020, Plus or Max protect will no longer be included in your bundle fare.
If you have purchased a bundle prior to 25 October that includes Plus or Max Protect insurance, you must make a claim using the application form within 30 days of your flight being cancelled or delayed.
Important Fare Information: Limited changes are permitted, charges may apply. For applicable fees see Fare Rules and Fees and Charges. No fees apply where you are entitled to a refund or alternative flight by law or our Condition of Carriage.
Remember you can always purchase any available extras not included in your fare, either when you book or at Manage booking.
Check the fare rules for all the details and requirements.
- Starter fare rules
- Starter fare with Flex bundle fare rules
- Starter Fare with Plus bundle fare rules
- Starter fare with Max bundle fare rules
- Business Class fare rules
- Business Class fare with Max bundle fare rules
Travelling on a Jetstar Connect booking? Bundle inclusions may differ. Find out how to change your Jetstar Connect booking.
Things you need to know
2 Jetstar Japan (GK) domestic includes 10kg checked baggage. If your itinerary includes a Jetstar Airways (JQ) or Jetstar Asia (3K) flight connecting to a Jetstar Japan (GK) domestic flight, the higher baggage allowance applies to both flights.
3The In-Flight Meal Deal is only available on Jetstar Airways (JQ) flights. See: Bundle inclusions: meals, snacks, in-flight vouchers and In-Flight Meal Deal.
6Only members of Frequent flyer partner loyalty programs can earn Qantas Points and Status Credits, Emirates Skywards Miles or JAL Mileage loyalty points.
7For more info and terms and conditions see: Jetstar Flight Rewards Voucher
8If you cancel a Starter Max bundle purchased before 12/10/2017, you’ll receive a full cash refund. A fee applies and you must contact us to cancel your booking. Cancellations of Starter Max bundles purchased after 12/10/2017 will be refunded in full as a credit voucher, which will be emailed to you within 24 hours of the cancellation. Vouchers valid for bookings made within six months of cancellation date. Vouchers can be redeemed towards payments for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date. Note. From 10 May 2023, if you have an existing voucher that is single use, it will change to multi-use.
Jetstar Airways (JQ) domestic or international flights only: for Flex bundle and Starter Max bundle credit vouchers, your voucher will be valid for 3 years (36 months) from the Issue Date displayed on the voucher.
Starter Max bundles made via the GDS (Global Distribution System) channel will receive refunds for cancellations in cash only at a fee per passenger, per booking. Refunds for ticketless GDS Starter Max fares must be requested through Jetstar. GDS Starter Max fares issued on an airline partner ticket will need to be referred to that partner airline to process the refund. GDS bookings issued on a Hahn ticket can request a refund via BSP link.
See Bundle fare voucher terms and conditions for details.
Flex bundle not available on all routes.
Starter Plus bundle
Our most popular bundle includes checked baggage, loyalty points and more.
Starter Max bundle
For maximum extras, plus a refundable fare (credit voucher).
Made for business and designed to be flexible.
Fly in comfort and dine in style. Selected routes only.
Business Max bundle
All the benefits of Business Class and more, including a refundable fare - fee applies.
Just the basics. Our most affordable way to travel.