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Baggage transfers and flight connections

Please be aware that we don’t transfer your baggage between flights. However, there are some exceptions:

Connecting international Jetstar flights and flights with our partner airlines (see list below), where both international flights were purchased on the same booking
Domestic flights in Japan connecting to international flights operated by American Airlines, Air Canada, Delta Air Lines, Japan Airlines and Qantas, where both flights were purchased on the same booking

If you're transferring between domestic flights or between international and domestic flights, in most cases you’ll need to collect your baggage, check in again and transfer your bags. Our check-in staff will let you know if your baggage will be transferred. You may still need to check in at the connecting airport to obtain your next boarding pass before check-in closes. Remember, it’s your responsibility to make your connecting flight on time.

Flight connections

It’s important that you’re aware of any flight connections you have on your itinerary as some Jetstar flights connect at a stopover airport. If you book a separate flight that’s not with Jetstar, Qantas or our partner airlines (see list below), we recommend you allow at least 3 hours in between these flights. We don’t guarantee that we can assist you with missed flight connections on other airlines.

More information about checked baggage

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