Travel Alerts

Total Carriage Ban - Samsung Galaxy Note 7

Last Updated: 15/10/2016 09:17 PM

Qantas and Jetstar customers are advised that the carriage of Samsung Galaxy Note 7 devices on-board is prohibited on ALL FLIGHTS effective 12:01am (AEDT) Sunday 16 October 2016 (02:01am NZDT).

This is due to concerns regarding potential fire risk from the device's battery after a number of incidents worldwide, and follows a ban put in place by regulators overseas. The ban applies to devices being carried onto the aircraft, in carry on baggage as well as check-in luggage. Other Samsung devices are not affected. 

Note: This is updated advice from the previous Qantas Group policy, which allowed carriage of the Samsung Galaxy Note 7 provided it was turned off. This restriction has now been broadened to a total ban.