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Jetstar Entertainment+
Bring your device
We'll bring the fun!
Jetstar Entertainment+: good times at your fingertips
Why be bored on board just because there are no seat-back screens on your flight? Introducing Jetstar Entertainment+, our new in-flight entertainment system currently being rolled out onto our A320 and A321LR NEO aircraft (JQ flights only). Available to buy onboard and stream on your preferred device, Jetstar Entertainment+ has something for everyone!
Pick your plan
All Access
For a truly entertaining flight. For just AUD $7 per device, enjoy:
More than 70 new release and classic moviesHundreds of TV episodesPodcastsKids
For just AUD $5 per device, keep the little ones happy with:
Kids' moviesKids' TV showsFree Zone
Like the name suggests, this content is free for anyone with a device to stream it!
GamesJetstar TVFlight mapDestination guides
How it works
Now showing
With more than 70 movies and hundreds of TV episodes from the likes of HBO, Disney and Warner Bros, Jetstar Entertainment+ offers exclusive content you won’t find on many other airlines…
FAQs
Is my device compatible?
Is my device compatible?
Jetstar Entertainment is compatible across most devices, but to double-check whether it will work on yours, please consult the information below.
| Device type | Browser |
|---|---|
| iPhones and iPads/iOS 11.2+ | Safari v11.2+ |
| Android phones and tablets/Lollipop v5+ | Chrome v128+ |
| OS X 10.11+ (eg Macbooks) | Safari v11+ |
Can I access the internet and/or social media with Jetstar Entertainment+?
Can I access the internet and/or social media with Jetstar Entertainment+?
The wireless signal your device receives is restricted to your aircraft, so it doesn’t give you access to the internet or social media. You won’t be able to make calls or send SMS messages either - but with so much entertainment at your fingertips, you won’t mind!
Do all Jetstar flights have Jetstar Entertainment+?
Do all Jetstar flights have Jetstar Entertainment+?
No. You’ll find Jetstar Entertainment+ on Jetstar Airways (JQ) flights where you’re flying on an A320 or A321LR NEO aircraft (subject to availability).
Once I'm connected to Jetstar Entertainment+, can I switch the device I'm using?
Once I'm connected to Jetstar Entertainment+, can I switch the device I'm using?
No. Your preferred device, which you connect and pay for any entertainment plan with, is the only device you can use to stream Jetstar Entertainment+ during your flight.
Can I pre-purchase Jetstar Entertainment+?
Can I pre-purchase Jetstar Entertainment+?
Not yet. Jetstar Entertainment+ is currently only available for purchase on board.
What if it doesn’t work?
What if it doesn’t work?
Jetstar Entertainment generally functions well, but if you encounter a problem, these steps should help.
If you’re unable to connect:
- Switch your Wi-Fi off and on
- Turn your device off and on, and repeat step 1
- If the problem continues, please check your browser is compatible. Otherwise, please ask a member of the cabin crew for assistance.
In some cases, you may be eligible for a refund. Please visit this page for more information.
Things you need to know
Jetstar Entertainment+ can only be purchased on board. It is not available to buy in advance.
Subject to availability, not available on all flights.
Content and prices may vary depending on route.
Jetstar does not provide headsets or charging equipment, so be sure to bring your headphones and charge your device before flying.
Follow instructions onboard to ensure your device and browser is compatible: see FAQs above for device compatibility.
For further information about Jetstar Entertainment+, please view the terms and conditions.