If you have a Business Class fare and you’ve purchased a Max bundle, and you’re departing on international flights with a JQ or QF code, you’ll have lounge access1 where available. Access is available once check-in has opened, and closes when your flight starts boarding.
Lounge access is not available on arrival at your destination, or when you have a connecting flight for which you have not purchased a Business Class fare with Max bundle2.
Access to the following lounges is available for Business Max passengers:
Please note that from 1 August 2019, the Reef Lounge in Cairns will no longer be in operation and Business Max passengers will no longer have access to this lounge.
|Airport||Lounge name and location|
|Cairns International Airport, Australia||Reef Lounge at Airside - directly after international security screening|
|Gold Coast Airport, Australia||Qantas Club at Airside - directly after domestic and international security screening|
|Melbourne International Airport, Australia||Qantas Club at Airside, Level 1, enter via departures concourse|
|Sydney International Airport, Australia||Qantas Club at Airside, Pier B, via escalators|
|Denpasar International Airport, Bali, Indonesia||JAS Lounge at Mezzanine level, Departure International Terminal|
|Osaka (Kansai) International Airport, Japan||Osaka Airside Lounge at Airside, International Gate Area Center|
|Singapore Changi International Airport, Singapore||Qantas Club at Airside, Terminal 1, turn left after immigration, up escalators|
|Bangkok Suvarnabhumi International Airport, Thailand||CIP Business Class Lounge at Airside, Concourse G, Level 3 (West Side)|
|Phuket International Airport, Thailand||Lux Lounge - Andaman Aurora Co., Ltd at Airside, Departures level 2 near Gate 4|
|Honolulu International Airport, Hawaii, US||Qantas Club at Airside, EWA Concourse, above Gate 26|
Qantas Club members
Note that Qantas Club members whose next onward flight that day is a Jetstar flight with a JQ flight number will have complimentary access to the Qantas Club, where available. Access is not available to Qantas partner airline lounges or associated lounges.
1 Lounge access and facilities are subject to availability.
2 Business Class passengers who have not purchased a Max bundle do not receive access to the lounges, unless the lounge is a Qantas Club lounge and the passenger is a Qantas Club member.