Check travel requirements
Enter your destination and dates in our search tool to see what you need for travel.^
Travel requirements are different for each destination and can change at short notice. Please note, some destinations have reintroduced entry requirements.
Always check government websites for updates before your flights, including connecting and transit flights.
Providing proof of vaccination
While Jetstar no longer requires passengers to be vaccinated for international flights, your destination may require you to show proof of vaccination to permit entry. Before you travel, view the latest travel requirements for your destination. If you have a connecting flight, be sure to check requirements for transit destinations and connecting airlines as additional vaccination requirements may apply. You will need to follow the strictest requirements.
If your destination requires proof of vaccination, you'll need to bring your vaccination certificate to check in for your flight. If you were vaccinated in Australia, this means you'll need your International COVID-19 Vaccination Certificate.
COVID-19 medical exemptions
Vaccination
If your destination requires proof of COVID-19 vaccination but you cannot be vaccinated for medical reasons, you may be able to travel with a medical vaccination exemption.
Have you recently had COVID-19?
If testing is required for your destination and you cannot show a negative COVID-19 test due to a past infection, you may still be able to travel by submitting a past positive medical clearance in advance.
If you have a medical vaccination exemption or past positive medical clearance accepted by Jetstar, you must check it is also accepted by your destination (including connecting or transit flight destinations). Some countries do not accept medical exemptions or past positive clearances. Learn more
Checking in for international flights
Online check-in is available for selected flights. If online check-in is unavailable for your flight, you'll need to check in at the airport. Please allow extra time for airport check-in.
Before you arrive at the airport, please ensure you have met mandatory entry requirements for your destination and bring relevant documents with you, such as proof of vaccination, visas and travel insurance.
Face masks: what you need to know
You must wear a face mask at the boarding gate and on all Jetstar International flights, where it’s a government requirement for your destination. See Fly Well for more information.
Thank you for respecting each other and our team, and helping us create a safe and positive environment for everyone.
Our travel checklist
Travel has changed but we're here to help. Prepare for your next international flight with our handy checklist.
COVID-19 Help Hub
Visit the hub for more information on flying flexibly, vouchers, how we keep you safe on board and more.
Domestic travel
Transiting within Australia? Travel requirements vary between Australian states and territories.
While we offer guidance on our website, travel requirements are set out by the government and can change quite quickly. It is your responsibility to research and understand what is required of you to travel to your destination. We may not be able to assist you if you fail to provide the required documentation.
^For the purposes of this guidance, each destination defines fully vaccinated from COVID-19 according to their own rules.
Related information
- Prepare to fly domestic
- Flying flexibly: Jetstar COVID-19 changes and cancellations
- Travel to and from bali
- Credit vouchers COVID-19
- COVID-19 Help Hub