Making a booking

We can provide upper torso restraints to allow you to sit upright and secure in your aircraft seat if you cannot sit unaided for take-off, landing or throughout your flight.

Please let us know if you require an upper torso restraint and whether you’ll need a child- or adult-sized one at least 48 hours before your flight.

If you don’t book one in advance, and there isn’t one available for you, you may not be able to travel with us.

Child-sized upper torso restraints aren’t available on Jetstar Asia (3K) or Jetstar Pacific (BL) flights.

At the departure airport

Please remind our staff at check-in that you require a torso restraint during the flight and let them know if you have any questions about its use.

On your flight

The restraint is designed to be slid over the existing aircraft seat belt and will be fitted by our cabin crew.

You will not be able to use your own torso restraint or harness (except for CARES harnesses for children in Australia).

You can bring your own pressure cushion for use on board, as long as the aircraft seat belt can still be used.

View more FAQs