These terms of use ("Terms") govern your use of jetstar.com and any linked pages ("web site").

Definitions

The following definitions shall apply throughout unless otherwise stated:-

"Jetstar Airways": Jetstar Airways Pty Limited

“Jetstar Group”: Jetstar Airways, Jetstar Asia Airways Pte Ltd, Jetstar Regional Services Pte Ltd, Jetstar Japan Co. Ltd, Jetstar Holidays K.K, Jetstar Pacific Airlines Joint Stock Aviation Company and Qantas Airways Limited

*"Terms": these terms of use

*"web site": jetstar.com and any linked pages

The web site is operated by Jetstar Airways for the Jetstar Group. Your use of this web site will mean you accept these Terms.

Intellectual Property Rights

The material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of Jetstar Airways.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Jetstar Airways.

The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Jetstar Airways, the Jetstar Group or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person.

Completion of Booking

The requirements for completion of a successful booking for each Jetstar Group airline are governed by the respective Conditions of Carriage of each Jetstar Group airline.

External Sites

This web site may contain links to, or frame, web sites of third parties ("external sites"). Jetstar Airways and the Jetstar Group are not required to maintain or update the links.

Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Jetstar Airways or by the Jetstar Group of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

Jetstar Airways and the Jetstar Group make no warranties and accept no liability in relation to material contained on external sites.

Security

When you book flights or access your Frequent Flyer membership information, a secure server is used. Secure Server Layer (SSL) encrypts the information you send through this web site. Jetstar Airways and the Jetstar Group make no warranty in respect of the strength or effectiveness of that encryption and Jetstar Airways and the Jetstar Group are not responsible for events arising from unauthorised access of the information you provide.

Cookies

The Jetstar Cookie Policy can be found here.

Disclaimers and Limitation of Liability

Certain statutory warranties under consumer protection laws will be implied for the benefit of consumers. Nothing in these Terms is intended to exclude or restrict the application of such laws but Jetstar Airways and the Jetstar Group do not give any guarantee or warranties or make any representation of any kind, express or implied, with respect to use of this website outside these laws.

Subject to claims available under consumer protection laws:

  • Jetstar Airways and the Jetstar Group are not liable to you or anyone else for any loss or damage (including specific, indirect, consequential or economic loss (including without limitation loss of revenue and loss of, or damage to, data)), however caused (including for negligence, breach of contract, or tort) and which is suffered directly or indirectly in connection with the use of this website.
  • Jetstar Airways and the Jetstar Group will not be liable for disruptions to this web site; and
  • Jetstar Airways and the Jetstar Group are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems.

Without limiting the general disclaimer, Jetstar Airways and the Jetstar Group make no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. Jetstar Airways and the Jetstar Group are not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date.

Use of and linking to the Jetstar web site

You must not link to this web site without obtaining the prior written approval of Jetstar Airways.

You agree to use this website for personal, non-commercial purposes only. Jetstar Airways does not permit you to use any automated screen capture or screen scraping technologies to obtain price or other information from this site without the prior written approval of Jetstar Airways. Further, use of any such technologies to obtain information from this site without the prior written approval of Jetstar Airways may be an infringement of Jetstar Airways or the Jetstar Group’s' intellectual property rights.

The carriage of passengers, baggage and cargo by air is subject to the Conditions of Carriage and applicable regulations of the relevant Jetstar Group carrier.