Why book travel insurance with Jetstar?

There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few.
But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant.
That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

Outstanding value for money

Invaluable peace of mind

Buy it when you book your flight

Policies underwritten by
AIG Australia

Find a policy that suits you




Domestic Full Trip Cancellation Insurance

For domestic travel with any airline. Benefits include cover for:

  • Full trip cancellation up to AUD $5,000*, including if you are diagnosed with COVID-19 prior to departure
  • Emergency accommodation, meals and travelling expenses up to AUD $750*, including coverage for certain additional expenses caused by diagnosis of COVID-19 during a covered trip
  • Includes a 14-day cooling off period.
  • No age limit for cover.



Domestic Full Trip Cancellation and Checked Baggage

For domestic travel with any airline. Benefits include cover for:

  • Full trip cancellation up to AUD $5,000*, including if you are diagnosed with COVID-19 prior to departure
  • Emergency accommodation, meals and travelling expenses up to AUD $750*, including coverage for certain additional expenses caused by diagnosis of COVID-19 during a covered trip
  • Loss of, damage to, or theft of checked baggage up to AUD $5,000*
  • Missed connection, special events up to AUD $750*
  • Car parking / kennel fees up to AUD $500*
  • Includes a 14-day cooling off period.
  • No age limit for cover.

Trans-Tasman Ticket and Baggage Insurance

For your New Zealand trip with Jetstar. Key benefits, including those for COVID-19 coverage, are:

  • Emergency medical evacuation up to AUD $50,000*
  • Cancellation / amendment of Jetstar ticket up to AUD $5,000*
  • Additional travel costs up to AUD $750*
  • AUD $150* daily cash allowance for quarantine at destination, capped at 14 consecutive days
  • Checked baggage up to AUD $5,000*
  • Includes a 14 day cooling off period
  • No age limit for cover


Please be aware that if you are purchasing a new Travel Insurance policy, certain coverages, including those that relate to Coronavirus (COVID-19), will not be available to you. Due to the widespread media reports of COVID-19, and the World Health Organization (WHO) announcement declaring COVID-19 a pandemic, COVID-19 is a foreseen or known event and certain exclusions will apply. Please view further information here.

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).


You're in safe hands with Jetstar and AIG

Over 60 years in Australia

24/7 emergency assistance

World-leading insurer#

Things you should know

You must be a permanent resident or Australian citizen to purchase travel insurance on this site.

Pre existing medical conditions are not covered under Jetstar policies. Please see the Product Disclosure Statement for more information prior to purchasing insurance.

Extreme sports such as hunting, sky diving and polo are not covered under these policies. Please see Product Disclosure Statements for more information.

Jetstar Trans-Tasman Ticket and Baggage Insurance policies are only available when travelling on a valid Jetstar flight ticket.

Need more info?

Copyright © 2017

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance.

Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.

The information provided on this site is purely factual information. You need to read and consider the Product Disclosure Statement, and Policy wording noting the limitations and exclusions in the policy, in light of your personal circumstances, prior to making any decision to acquire the product. Product Disclosure Statementes and Policy Wordings can be found here.

*Please note: the above amounts are maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy. Coverage is always subject to you meeting all other terms and conditions of your policy. View further information relating to COVID-19 benefits here.

# AIG is a world-leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 100 countries and jurisdictions.