Be protected from the unexpected with Jetstar and AIG


There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few.
But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant.
That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

Kids under 12 free^

24/7 emergency assistance

Underwritten by world-leading insurer, AIG#


How to book Jetstar travel insurance

Not booked yet?

Get a personalised quote when booking your flights.

Already have a booking?

Simply log in to Manage booking to see your insurance offer.

Policies for every kind of trip

Australian Domestic Comprehensive Travel Insurance

For your domestic trip with Jetstar. Key benefits and exclusions are:

  • Up to $5,000 cover for non-refundable trip cancellation costs (including for Covid-19 diagnosis)

  • Up to $2,500 cover if you incur additional travel expenses (including for Covid-19 diagnosis)

  • Up to $5,000 cover for lost or stolen luggage (sub limits apply)

  • Up to $600 cover if your experience travel or baggage delays

  • Up to $8,000 rental car excess

  • No cover for any event or set of circumstances that you were aware of at the time you booked or extended your trip or you purchased this insurance, whichever happened last, that could reasonably be expected to lead to a claim

  • Read the Product Disclosure Statement for full details on what is covered and excluded

Find out more

International Comprehensive Travel Insurance

For your international trip with Jetstar. Key benefits and exclusions are:

  • Up to $2,500,000 cover for overseas medical expenses (including for Covid-19 diagnosis)

  • Up to $50,000 cover for non-refundable trip cancellation costs (including for Covid-19 diagnosis)

  • Up to $5,000 cover if you incur additional travel expenses (including for Covid-19 diagnosis)

  • Up to $10,000 for lost or stolen luggage (sub limits apply)

  • Up to $1,600 cover if you experience travel or baggage delays

  • Up to $8,000 rental car excess

  • No cover for planned or actual travel to, or choosing to stay in, any country or region where the Australian government has issued a ‘Level 4 – Do not travel’ advisory

  • Read the Product Disclosure Statement for full details on what is covered and excluded

Find out more

Things you should know

  • Includes a 21-day cooling off period

  • No age limit for cover

  • Pre existing medical conditions are not covered under Jetstar policies. Please read the applicable Product Disclosure Statement for more information prior to purchasing insurance. A Target Market Determination is also available for all products and can be found here opens in new window.

  • Before you buy, you should review the terms and conditions of this policy to make sure the cover is right for you. You should also review any advisories on smartraveller.gov.au for anything related to your intended Destinations. We do not cover any location with a ‘Level 4 – Do not travel’ warning issued by the Australian government. If you have questions about applying for cover, please call AIG on 1800 257 504 or view our travel insurance alerts opens in new window.

  • No cover for Cancellation due to change of mind

  • You must be an Australian citizen or permanent resident to book travel insurance on this site.

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).


Need more info?


Copyright © 2017

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance under the ASIC Corporations (Basic Deposit and General insurance Product Distribution) Instrument 2015/682 to distribute this insurance product issued by AIG.

Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.

The information provided on this site is purely factual information. You need to read and consider the Combined Product Disclosure Statement, Policy Details and Financial Services Guide (PDS) and note the limitations and exclusions, in light of your personal circumstances, prior to making any decision to acquire a product. PDS and Policy Wordings can be found here. A Target Market Determination (TMD) is also available for all products and can be found here.

^We won’t charge premium to anyone under the age of 12 years old who is travelling with an adult on the booking.

*Please note: the above amounts are maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy. Coverage is always subject to you meeting all other terms and conditions of your policy. View further information relating to COVID-19 benefits here.

# AIG is a world-leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 100 countries and jurisdictions.