If you’ve purchased a seat for your infant or young child you can bring an approved car seat for them to sit in. A car seat doesn’t count towards your carry-on baggage allowance.

Please note: for domestic flights within New Zealand on Q300 aircraft, car seats can’t be used on board, but they can be checked in at no charge.

  • You must contact us by phone to add a car seat to your booking, as a limited number can be fitted on each flight
  • The car seat must meet regulatory requirements – see below
  • If your child weighs more than 18kg they can’t fly in an Australian-designed car seat. You need to purchase them an allocated seat.
  • Unapproved car seats are carried as checked baggage for free, regardless of fare and in addition to any checked-baggage allowance.
  • Car seats must be fitted onto window seats and can’t be used in exit rows (including extra legroom seats)
  • Car seats can’t be used on any Jetstar Japan (GK) flights.

Please take note of the following requirements

Australian designed car seats must:

  • Have Australian Standard Sticker AS1754 attached
  • Fit on an airline seat
  • Allow the seat in front to recline
  • Be in good condition, showing no signs of damage

Jetstar Asia cannot accept Australian-designed car seats on board the aircraft. They may accept car seats that meet the criteria below. All Australian-designed car seats must be carried as checked baggage on Jetstar Asia (3K) flights.

US-designed car seats must:

  • Comply with the US Standard FMVSS213
  • Have a FAA (Federal Aviation Association) sticker that reads ‘Certified for motor vehicles and aircraft’
  • Be in good condition, showing no signs of damage

Car seats designed in other countries will be assessed on their design and condition. They must:

  • Have a well-defined shell that is connected securely to any under-structure
  • Have a single release harness that secures your child’s lap belt, and torso and shoulder straps. It can’t be unreasonably easy for your child to undo
  • Have straps that are at least 2.5cm wide
  • Have strap adjusters that need upward lift to release
  • Be in good condition, showing no signs of damage
  • Be quick and easy to secure or remove your child
  • Conform to NZ Standard 5411 (for New Zealand designed seats)
  • Conform to European Standard ECE4L (for European seats)

Rear facing car seats

Generally we don’t give our approval to rear-facing car seats. They usually inhibit the seat in front from reclining. We can approve your rear-facing car seat if a family member or friend sits in the seat in front and is happy for their seat to remain upright for the flight. If your rear-facing seat is Australian designed the top restraint points are usually too far for the straps to reach.

Booster seats

Booster seats can’t be used during our flights. It isn’t safe for infants and small children to sit on booster seats or cushions during take-off and landing. The rapid shifts in speed can cause these items to slip out from under them and make the seatbelts ineffective.

They can be carried free of charge as checked baggage.

CARES (Child Aviation Restraint System) restraint

Jetstar accepts the use of Child Aviation Restraint System (CARES) restraints on flights operated in Australia. The product has been endorsed by the US FAA (Federal Aviation Administration) and the NTSB (National Transport Safety Bureau) for carriage on aircraft and is the only commercial restraint device to be certified by the FAA as an alternative to a car seat.

We cannot assist with fitting the restraint in-flight. We’ll ask you to ensure the restraint is used in line with its original operating manual. We also ask that the restraint remains in its original manufactured condition, including all labels.

CARES is designed specifically for aviation use for children age one and older who weigh between 10kg (22 pounds) and 20kg (44 pounds). It is a belt-and-buckle device that works in conjunction with regular aircraft seat belts without interfering with the tray table behind.

CASA does not approve or endorse the CARES restraint but rather accepts the FAA approval under CASR 21.305(d) and 21.502.

For more information see the family travel page.

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