Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines.

Note that some domestic flights depart from an international terminal so please check your itinerary to see which airport and terminal your flight will depart from.

Remember, if you’re not at the boarding gate on time, you won’t be able to board your flight and you may lose your fare in full.

All timings listed below refer to scheduled departure times unless you are notified otherwise during a delay.

Jetstar (JQ) and Jetstar Japan (GK)1 domestic flights departing from
domestic terminals

2 hours before scheduled departure check-in and bag drop opened
30 min before scheduled departure check-in and bag drop closed
25 min before scheduled departure be at your boarding gate
15 min before scheduled departure boarding gate closed

1Please note: For Jetstar Japan (GK) Early morning flights departing from Naha and Fukuoka Airports, the counter and bag drop open at 6:00.


Domestic flights departing from an international terminal

If your flight’s departing from an international terminal, you’ll need to get to the airport earlier (see tables below for timelines).

All timings listed below refer to scheduled departure times unless you are notified otherwise during a delay.

Please note: You must have your boarding pass before check-in closes or you won’t be able to board your flight.

Jetstar (JQ) domestic flights departing from
international terminals on Boeing 787 aircraft

3 hours before scheduled departure check-in and bag drop opened
60 min before scheduled departure check-in and bag drop closed
40 min before scheduled departure be at your boarding gate
15 min before scheduled departure boarding gate closed

Jetstar (JQ) domestic flights departing from
international terminals on A320 and A321 aircraft

3 hours before scheduled departure check-in and bag drop opened
45 min before scheduled departure check-in and bag drop closed
40 min before scheduled departure be at your boarding gate
15 min before scheduled departure boarding gate closed

We also recommend you check your flight’s identification requirements and carry-on baggage limits for liquids, aerosols, gels and powders before you get to the airport.