It’s always cheaper to add checked baggage to your booking before you arrive at the airport. If you don’t have a pre-purchased checked baggage allowance, you will be charged the fees, displayed below, at the airport check-in desk. There is a fee for the first 15kg of baggage per passenger, then a fee for each additional kilo.
If you have added checked baggage to your booking but arrive with more than your allowance, you'll also be charged for excess baggage at the per-kilo rate, see below.
If you have connecting flights with a domestic and international leg, you’ll be charged at the international per-kilo rate noted below for the whole journey.
Fees for up to 15kg of baggage checked in at airport check-in:
Carry-on baggage charges at the airport
Your carry-on baggage allowance is two items weighing no more than 7kg, unless you’ve purchased one of the following:
- +3kg extra carry-on baggage (two items, 10kg weight total, for travel from 4 September 2018, limited availability);
- a FlexiBiz bundle (two items, 10kg weight total); or
- a Business Class fare (three items, 14kg weight total).
Size restrictions also apply. Learn more about carry-on baggage
We monitor carry-on baggage at the airport (including the boarding gate).
For travel until 4 September 2018
If you exceed your carry-on baggage allowance, you must pay an excess carry-on baggage fee, regardless of any checked baggage allowance you may have already purchased. All excess carry-on baggage must be carried as checked baggage in the baggage hold.
For travel from 4 September 2018
Passengers with a 7kg carry-on baggage fare allowance can purchase 3kg extra carry-on baggage (subject to availability, excludes flights to, from or within Vietnam). This top-up can be purchased at several stages, but it’s cheapest when you book your flight. If you didn’t add it during your booking, we recommend adding it before you arrive at the airport as it is more expensive at the airport.
If you would like to purchase the 3kgs extra carry-on baggage at the airport, please proceed to the Jetstar service desk to check availability and make payment.
If you arrive at the boarding gate with extra carry-on baggage above 7kg but below 10kg, you can purchase the extra 3kg carry-on baggage allowance, provided it’s still available. However, this will be at the most expensive price. If it is sold out or your total baggage weight exceeds 10kgs (or 14kgs for Business Class) or exceeds size or piece restrictions, an excess carry-on baggage charge will apply, regardless of any checked baggage allowance you may have already purchased. All excess carry-on baggage must be carried as checked baggage in the baggage hold. See table below for details of charges.Excess carry-on baggage charges per item until 4 September 2018
Per item of excess carry-on baggage
|Domestic Australia and New Zealand||AUD $60 / NZD $60|
|Domestic Vietnam||USD $25/ VND 500,000₫|
JPY¥4,000 (all flights departing on or after 25 July 2018)
|International flights with Jetstar Asia (Excluding flights to Australia)||USD $40 / SGD$60 / VND 725,000₫ / THB ฿1,400 / TWD $1,400 / HKD $320 / JPY¥5,000 / IDR 400,000 Rp / PHP ₱2,200|
|International flights with Jetstar Japan||HKD $320 / JPY¥5,000 / TWD $1,400 / PHP ₱2,200 / CNY¥250 / USD $40|
|International flights with Jetstar Pacific||USD $45 / VND 1,000,000₫ / JPY¥5,500|
|Flights between Australia and New Zealand with Jetstar Airways||AUD $75 / NZD $75|
|International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia Flights to/from Australia||AUD $100 / NZD $100 / USD $100 / SGD $100 / THB ฿2600 / IDR 1,025,000 Rp / JPY¥8,500 / VND 1,750,000₫|
The charge per kilo for excess baggage is as follows:
Domestic excess baggage
Amount per kg
|New Zealand||NZD $15|
|Vietnam||USD $3 / VND 45,000₫|
International flights within Asia excess baggage
|Flights departing from
Amount per kg
|Indonesia||IDR 150,000 Rp|
|Vietnam||VND 320,000₫ / USD $16
|Hong Kong SAR, China||HKD $120|
|Taiwan, China||TWD $600|
International excess baggage
|Flights departing from||
Amount per kg
|Indonesia||IDR 200,000 Rp|
All charges above are inclusive of Goods and Services Tax (GST) or Value Added Tax (VAT). Amounts will be in the local currency of the applicable airport.
Airport Carry-on baggage charges from 4 September 2018
3kg extra carry-on baggage is subject to availability and excludes flights to, from or within Vietnam. Excess carry-on charges apply where carry-on items exceed 10kgs total weight (14kgs for business passengers), you exceed any other carry-on baggage limits or if 3kgs carry-on baggage product is not available.
Airport Check-in Price: for 3kgs extra carry-on baggage
Gate Price: 3kgs extra carry-on or excess carry-on baggage charge (per item)
|Domestic Australia and New Zealand||AUD $30 / NZD $30||AUD $60 / NZD $60|
|Domestic Vietnam||NA||USD $25 / VND 500,000|
|International flights with Jetstar Asia (Excluding flights to Australia)||SGD $40 (not available for flights to/from Vietnam)||NA|
|International flights with Jetstar Japan (excluding to/from Vietnam)||JPY ¥4,500||JPY ¥5,000|
|International flights with Jetstar Pacific||NA||USD $45 / VND 1,000,000₫|
|Jetstar Airways (JQ) flights between Australia and New Zealand||AUD $40 / NZD $40||AUD $75 / NZD $75|
|International flights with Jetstar Airways (excluding flights between Australia and New Zealand and flights to/from Vietnam) and Jetstar Asia flights to/from Australia||AUD $50||AUD $100|