Sydney Airport T2 upgrades

Last updated: 23/04/2025 04:04am

Sydney Airport’s Terminal 2 (T2) will undergo major upgrades starting on 30 April 2025, with completion expected by late 2026.

During the first stage of the upgrades, there will be some changes for domestic flights departing from T2: 

  • Our bag drop and check-in area will be temporarily relocating. The new area is just a short walk from our current location, only about a minute away 
  • We’re switching to online check-in to help save you time at the airport. Please make sure you check in online within 48 hrs before departure. If you’re unable to check in online, head to the check-in area at the airport – we’ll have a limited number of kiosks available, and staff will be there to help 

For more information, visit our Sydney Airport T2 upgrades page. 


Mandatory pre-flight health screening form for Bali travellers

Last updated: 30/03/2025 12:59am

From 27 August 2024, the Indonesian Government requires all international travellers arriving in the country to compete an electronic health declaration form.

To prevent the spread of the Mpox virus (formerly known as monkeypox), travellers need to fill out a SATUSEHAT Health Pass (SSHP) Form. We recommend customers complete this form before boarding their flight.  

Once the form is completed, a QR code will be generated. Travellers should save the QR code by taking a screen capture or leaving the website open on their device. Authorities will scan the QR code in the airport arrivals area.

The World Health Organisation has declared Mpox a global public health emergency. More information on the virus is available on the WHO’s website.For further advice on travel to Indonesia, please visit the Australian Government’s smartraveller website. 


Travellers to Singapore

Last updated: 19/07/2024 02:48pm

All travellers entering Singapore, including Singapore citizens, are required to complete the online Singapore Arrival Card (SGAC).

This must be completed before checking in and boarding your flight. 

If you are only transiting through Singapore, you do not need to submit a SGAC - this is only required if you are clearing immigration at Changi Airport. 

The form can be submitted up to three days before you are expected to arrive in Singapore.


Jetstar (JQ) domestic flights will operate from Terminal 2 at Perth Airport

Last updated: 04/06/2024 08:29am

From 2 September 2024, all Jetstar (JQ) domestic flights will depart and arrive from Terminal 2 at Perth Airport. Currently our domestic flights operate from Terminal 3.  

The move will significantly reduce customers’ journey time between domestic and international services. 

Jetstar’s international flights will continue to operate from Terminal 1 which is adjacent to Terminal 2 in the Airport Central precinct.  

Qantas flights operate from Terminals 3 and 4, and passengers connecting between Qantas and Jetstar flights from 2 September 2024, are advised to allow additional transit time. 

For more information about how to travel between terminals precincts and maps, please visit the Perth Airport website


Mandatory New Zealand Traveller Declaration (NZTD)

Last updated: 16/04/2024 03:42am

Complete your travel declaration online up to 24 hours before you start your trip to New Zealand. This online form is free and replaces the paper arrival card. To learn more or to start your NZTD, visit the official website

Important: We’ve become aware of unofficial websites charging a fee for a NZTD. Please always use the official website link above as there’s no fee and it ensures that we receive your declaration.


Fly Well Program

Last updated: 12/09/2022 10:17am

The safety and wellbeing of our customers and people is our highest priority.  

Please visit our Fly Well page to learn more about the new and existing wellbeing measures we’ve designed to protect you – and your peace of mind – when you fly with us in this new travel era. 


Chat with one of our friendly Jetstar customer service staff.