Jetstar Group announces managed closure of Singapore-based Jetstar Asia airline
Last updated: 11/06/2025 03:14am
Following an extensive and careful review of the Jetstar Asia (3K) airline, the very difficult decision has been made to permanently close the airline from 31 July 2025.Jetstar Asia (3K) is a Jetstar Group airline based in Singapore, currently operating 16 short haul international routes out of Changi Airport, under the airline code ‘3K’. The decision does not impact any Jetstar Airways (JQ) flights, including JQ international flights between Australia and Southeast Asia, or any Jetstar Japan (GK) flights. Jetstar Asia’s (3K) business has been increasingly challenged in recent years by escalating supplier costs, airport fees and aviation charges as well as growing capacity and competition in Singapore and the Southeast Asian region.This is incredibly difficult news for our Jetstar Asia team members and customers, and the Jetstar Group is committed to providing support during this time with a range of options in place for all those impacted.If you have a booking with Jetstar Airways (flight code JQ) or Jetstar Japan (GK), there is no change to your flight, and you do not need to action anything.If you have an upcoming booking with Jetstar Asia (with a flight code 3K) or a Jetstar voucher related to travel with Jetstar Asia (3K) with an available balance, you can check the latest travel advice here.If you have any questions, please contact us via Live Chat below.
Mandatory New Zealand Traveller Declaration (NZTD)
Last updated: 06/06/2025 05:24am
Complete your travel declaration online up to 24 hours before you start your trip to New Zealand. This online form is free and replaces the paper arrival card. To learn more or to start your NZTD, visit the official website.Important: We’ve become aware of unofficial websites charging a fee for a NZTD. Please always use the official website link above as there’s no fee and it ensures that we receive your declaration.
Mandatory pre-flight health screening form for Bali travellers
Last updated: 06/06/2025 05:23am
From 27 August 2024, the Indonesian Government requires all international travellers arriving in the country to complete an electronic health declaration form.To prevent the spread of the Mpox virus (formerly known as monkeypox), travellers need to fill out a SATUSEHAT Health Pass (SSHP) Form. We recommend customers complete this form before boarding their flight.Once the form is completed, a QR code will be generated. Travellers should save the QR code by taking a screen capture or leaving the website open on their device. Authorities will scan the QR code in the airport arrivals area.The World Health Organisation has declared Mpox a global public health emergency. More information on the virus is available on the WHO’s website. For further advice on travel to Indonesia, please visit the Australian Government’s smartraveller website.
Sydney Airport’s Terminal 2 (T2) will undergo major upgrades starting on 30 April 2025, with completion expected by late 2026.During the first stage of the upgrades, there will be some changes for domestic flights departing from T2:
Our bag drop and check-in area will be temporarily relocating. The new area is just a short walk from our current location, only about a minute away
We’re switching to online check-in to help save you time at the airport. Please make sure you check in online within 48 hrs before departure. If you’re unable to check in online, head to the check-in area at the airport – we’ll have a limited number of kiosks available, and staff will be there to help