Smoother travels at your fingertips

Introducing the new, improved Jetstar app! Rebuilt from scratch using the latest technology and feedback from our customers, it's more reliable, convenient and easier to use than ever.

Download now!

To download and open the app on your phone, use the phone camera to scan and tap the QR code below:


What can you do with the new Jetstar app?

Book your trip

Search flights, check out our latest deals, and make a booking

Manage your bookings

Sign in via your Jetstar account to view bookings and add extras1

Be our guest

Don't want to sign in? Add your trips to the app as a guest

Pre-flight preps

Check in2, view flight status and get important updates about your trip

Boarding made easy

Get your mobile boarding pass3 and save it to your phone's wallet app4

The Jetstar app: your new favourite travel companion

Allowing you to check in online, keep track of your flight status, and save your mobile boarding pass, the new Jetstar app makes travelling with us a breeze.

  • Online check-in and mobile boarding pass available for signed-in users and guests who’ve saved their trip to the app
  • Save your mobile boarding pass to Apple Wallet, Google Wallet or WalletPasses
  • No bags to check in? Go straight to the gate5. Or scan your pass at a kiosk to print bag tags
  • Travelling with friends or family? Easily manage and view multiple boarding passes in your phone’s wallet

Technical info

As we’re using new technology to provide the best experience, we can’t support some older phone operating systems. The Jetstar app is compatible with:

  • iOS 14 and above
  • Android 9 and above

(Please note: if you can't use the app on your phone, you can still get all the info and help you need on our website, which is accessible on all smart phones.)

Things you need to know

1 Fees may apply to additional extras purchased and seats are subject to availability.

2 You can check in on the app for all online check-in eligible routes.

3 Mobile boarding passes are only available for:

  • Jetstar Airways (JQ) domestic flights within Australia, New Zealand and most international flights
  • Jetstar Japan (GK) domestic flights
  • Jetstar Asia (3K) international flights departing from Singapore and some flights inbound to Singapore
  • 4 You must use an external wallet app to save and use our mobile boarding passes.

    5 Conditions apply.