Charges to check baggage in at airport check-in

Excess carry-on baggage charges at the gate

Checked baggage fees at airport check-in

It’s always cheaper to add checked baggage to your booking before you arrive at the airport. If you don’t have a pre-purchased checked baggage allowance, you will be charged the fees, displayed below, at the airport check-in desk. There is a fee for the first 15kg of baggage per passenger, then a fee for each additional kilo.

If you have added checked baggage to your booking but arrive with more than your allowance, you'll also be charged for excess baggage at the per-kilo rate, see below.

If you have connecting flights with a domestic and international leg, you’ll be charged at the international per-kilo rate noted below for the whole journey.

Fees for up to 15kg of baggage checked in at airport check-in:

Flights

up to 15kg of baggage

Domestic Australia and New Zealand AUD $60 / NZD $60
Domestic Vietnam USD $18/ VND 360,000₫
Domestic Japan JPY¥2,600
JPY¥3,500 (all flights departing on or after 25 July 2018)
International flights with Jetstar Asia (Excluding flights to Australia) USD $40 / SGD$60 / VND 725,000₫ / THB ฿1,400 / TWD $1,400 / HKD $320 / JPY¥5,000 / IDR 400,000 Rp / PHP ₱2,200
International flights with Jetstar Japan HKD $320 / JPY¥5,000 / TWD $1,400 / PHP ₱2,200 / CNY¥250 / USD $40
International flights with Jetstar Pacific USD $40 / VND 750,000₫ / JPY¥5,000
Flights between Australia and New Zealand with Jetstar Airways AUD $75 / NZD $75
International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia Flights to/from Australia AUD $100 / NZD $100 / USD $100 / SGD $100 / THB ฿2600 / IDR 1,025,000 Rp / JPY¥8,500 / VND 1,750,000₫

The charge per kilo for excess baggage is as follows:

Domestic excess baggage

Flights within

Amount per kg

Australia AUD $15
New Zealand NZD $15
Vietnam USD $3 / VND 45,000₫
Japan JPY¥800

International flights within Asia excess baggage

Flights departing from

Amount per kg

Singapore SGD $20
Indonesia IDR 150,000 Rp
Japan JPY¥1,500
Vietnam VND 320,000₫ / USD $16
Thailand THB ฿600
Malaysia MYR 50
Hong Kong SAR, China HKD $120
Taiwan, China TWD $600
Philippines PHP ₱650
China CNY¥100

International excess baggage

Flights departing from

Amount per kg

Singapore SGD $25
Australia AUD $25
New Zealand NZD$25
Japan JPY¥1,500
Indonesia IDR 200,000 Rp

All charges above are inclusive of Goods and Services Tax (GST) or Value Added Tax (VAT). Amounts will be in the local currency of the applicable airport.


Excess carry-on baggage fees at the boarding gate

If you arrive at the boarding gate with carry-on baggage that exceeds the size or weight limits, or you have too many carry-on items, you'll be charged a fee. In addition, your excess carry-on baggage will be carried as checked baggage in the baggage hold. This fee applies even if you have enough remaining checked baggage allowance to cover your excess carry-on baggage.

To avoid these charges, make sure you know the carry-on and checked baggage limits. And remember, it's best to add checked baggage to your booking before airport check-in.

Flights

Per item of excess carry-on baggage

Domestic Australia and New Zealand AUD $60 / NZD $60
Domestic Vietnam USD $25 / VND 500,000₫
Domestic Japan JPY¥3,000
JPY¥4,000 (all flights departing on or after 25 July 2018)
International flights with Jetstar Asia (Excluding flights to Australia) USD $40 / SGD$60 / VND 725,000₫ / THB ฿1,400 / TWD $1,400 / HKD $320 / JPY¥5,000 / IDR 400,000 Rp / PHP ₱2,200
International flights with Jetstar Japan HKD $320 / JPY¥5,000 / TWD $1,400 / PHP ₱2,200 / CNY¥250 / USD $40
International flights with Jetstar Pacific USD $45 / VND 1,000,000₫ / JPY¥5,500
Flights between Australia and New Zealand with Jetstar Airways AUD $75 / NZD $75
International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia Flights to/from Australia AUD $100 / NZD $100 / USD $100 / SGD $100 / THB ฿2600 / IDR 1,025,000 Rp / JPY¥8,500 / VND 1,750,000₫