At Jetstar we refer to children under 2 years old as infants.
- Your infant can sit on your lap for the entire flight. You’ll be provided with a special seat belt for your infant that connects to your seatbelt. If you’re nursing an infant, or if you're travelling with a child, you won’t be able to travel in an exit row seat (this includes extra legroom seats). An infant fee applies, see below.
- If your infant is less than 2 years old on your outbound flight, they won’t need an allocated seat on the return flight, even if they turn 2 during your trip. This won’t apply if your infant was booked on separate bookings for the outbound and return flight.
- You can purchase a separate seat for your infant, but they must be able to sit up unaided. If your infant can’t sit up in an aircraft seat without help, then you must bring an approved car seat for them to sit in. You can bring an approved car seat on to all Jetstar aircraft except the Q300 (domestic New Zealand only) and all Jetstar Japan (GK) flights. See: What do I need to know about bringing a car seat on board? You must contact us by phone to add a car seat to your booking, as a limited number can be fitted on each flight. Car seats must be fitted onto a window seat.
- Children aged 2 years or older must travel in an allocated seat for safety reasons, so you’ll need to purchase a fare for them.
- Passengers must be at least 15 years old to sit in exit rows. This includes all extra legroom seats.
Infant fee
If you’re travelling with your infant on your lap, you’ll pay an infant fee on all flights, except New Zealand domestic flights, and flights to and from Cook Islands. On all flights where you’re travelling with an infant or small child, you can bring a pram, stroller, portable cot and highchair as checked baggage for free, and you also won’t be charged the oversized item fee for any of these items.
- The infant fee applies per infant, per flight. This includes direct flights and bookings with a connecting flight.
- If your booking includes both domestic and international flights, you’ll pay the higher fee. See the table below for details.
| Infant fees | |
|---|---|
| Flight Type | Fee |
| Domestic flights in Australia | AUD $30 |
| Domestic flights in New Zealand | N/A |
| Domestic flights in Vietnam | VND 110,000₫ - 150,000₫ / USD $5 - $8 |
| Domestic flights in Japan | JPY ¥1,500 |
| Short haul international flights / flights between Australia and New Zealand | AUD / NZD $50 |
| Long haul international flights with Jetstar Airways | AUD / NZD $50 |
| International flights with Jetstar Asia | SGD $50 / IDR 470,000 |
| International flights with Jetstar Japan | JPY ¥3,500 |
| International flights with Jetstar Pacific | VND 300,000₫ - 700,000₫ / USD $15 - $35 |
Travelling with more than one infant
A single passenger may accompany two infants. One infant can be nursed on the passenger's lap, but the second infant must have an allocated seat and be sitting up unaided or in an approved car seat. Make sure you contact us if you’re bringing a car seat, as numbers per flight are limited. Make sure you also contact us if you’re travelling with more than one infant.
Infants and accompanying passengers
Infants over 3 months old must be accompanied by someone who’s 15 years or older, self-reliant and capable of looking after them, both at the airport and during the flight.
Infants less than three months old must travel with a parent or legal guardian.
Infants less than 7 days old
Infants less than 48 hours old are not permitted to travel on Jetstar flights.
A Jetstar medical clearance form must be completed for infants aged between 3 and 7 days old for them to travel on Jetstar (JQ), Jetstar Asia (3K) and Jetstar Japan (GK) flights. No infant less than 7 days old may travel with Jetstar Pacific (BL).
For more detailed information see: Pregnancy and air travel
Bassinets
Bassinets can be requested on some international flights. See: Can I request a bassinet for my infant?
Checking in
If you're travelling with an infant you can't check in online, you must check in at the airport. See: Can I check in online?
Identification
Proof of age, such as a birth certificate or passport, may be required for infants under 2 years. If you don’t provide an acceptable form of identification for the infant upon request at check-in, your infant may not be allowed to travel.
If you’re travelling on an international flight, your infant or child always requires a passport.
Infant food and drink
We don’t carry infant food or drinks on board, so be sure to bring enough for your journey. It will count towards your carry-on baggage allowance. See: Do I need to bring food and drinks for my infant?
Infants and carry-on baggage
Infants not occupying a seat don’t have a carry-on baggage allowance.
You’ll have to carry any baby items such as food, drink, nappies and clothing needed during your flight as part of your own carry-on baggage allowance.
If your infant has an allocated seat, and is either sitting up unaided or in an approved car seat, their fare includes the standard carry-on baggage allowance.
Infants and checked baggage
We know that travelling with infants and small children requires a lot of gear, so we let you carry the following items as checked baggage for free, regardless of fare and in addition to any checked-baggage allowance: a pram or stroller; a portable cot; a highchair; a car seat, baby capsule or booster seat.
See: Can I bring a pram, stroller, portable cot or highchair as checked baggage?
Infants not occupying a seat are not entitled to a checked baggage allowance.
Infant harnesses and slings
Harnesses and slings are handy at the airport, but their use is restricted on board. See: Can my infant travel in a baby carrier or harness?
For more information see the family travel page