No single bag or item can weigh more than 32kg. If you have a checked-baggage allowance of 35kg or 40kg your baggage must be split over at least two bags, with no bag weighing more than 32kg.
If any single bag or item weighs more than 32kg it must be carried as freight. See Qantas freight for freight options. The 32kg limit does not apply to electric wheelchairs and scooters, which may be checked in regardless of weight and will not incur any additional baggage weight or handling fee.
Any bag or item with a single side longer than one metre (1000mm, 39in), including wheels, handles and packaging is oversized. Oversized item handling fees may apply.
The oversized item fee does not apply to oversized assistive devices, mobility aids, medical equipment and infant items.
See Oversized baggage for more information.
Maximum length for oversized items
The maximum length of any oversized item depends on the type of aircraft and service. You can find the aircraft type you’re flying on when you book, on the Choose flights page – just open the details link in the flight listing. The aircraft type is also listed on your itinerary. If your trip includes multiple flights and aircraft types, the lowest maximum length applies.
|Flight||Aircraft type||Maximum length|
|Jetstar Airways (JQ), Jetstar Asia (3K)
and Jetstar Japan (GK)
|A320, A321, Boeing 787 – domestic
|Jetstar Airways (JQ)
||Boeing 787 – international
Specific requirements apply for musical instruments.
Not all fares include checked baggage
Checked baggage is not included with Economy Starter fares. For other fares, check how much baggage allowance is included.
Remember – the best time to add a baggage allowance is when you book.
Baggage charges at the airport
If you haven't added baggage and you arrive at the airport with checked baggage, charges will apply.
You'll be charged a fee for up to 15kg of baggage per passenger, and after that for every additional kilo at the per kilo rate. If you have added checked baggage to your booking but arrive with more than your allowance you’ll be charged for excess baggage. Excess baggage is charged per kilo. We can’t guarantee that we’ll be able to add excess baggage to your flight.
Make sure you check our policy for baggage transfers if you have flight connections on your itinerary.See more information about checked baggage
- Baggage allowance
- Restricted items
- Baggage transfers and flight connections
- Dangerous goods
- My baggage is lost, delayed or damaged
- Can my pet fly with Jetstar?
- How do I add baggage to an existing booking?
- What to leave out of your checked baggage?
- Checked baggage
- Seafood, meat and frozen products