Singapore
Contact us
At Jetstar we value our customers’ feedback. If you would like to make a reservation by phone, or have an enquiry regarding an existing reservation, please call Jetstar Telephone Reservations or one of our GSAs on the numbers below.
If you have any feedback relating to our customer services or web site, please forward them in writing to the applicable Customer Relationships address.
| SINGAPORE | |
| Telephone Number | 800 6161 977 (+61 3 9347 0208) |
| Monday to Sunday | 24 hours |
| Singapore Trade and Corporate Support | 800 6167 016 (+60 3 7801 9411) |
| Monday to Friday | 9.00am to 6.00pm (local time) |
| Customer Care | Singapore Changi Airport T1 PO Box 323 Singapore 918144 |
| CHINA | |
| North China Telephone Number | 108006100430 (From Landline Only) |
| South China Telephone Number | 108002611315 (From Landline Only) |
| Monday to Sunday | 24 hours |
| AUSTRALIA | |
| Telephone Number | 131 538 (+61 3 9347 0091) |
| Monday to Sunday | 24 hours |
| Address | Jetstar Customer Care PO BOX 635 SUNSHINE VIC 3020 |
| NEW ZEALAND | |
| Telephone Number | + 0800 800 995 (+61 3 9347 0103) |
| Monday to Sunday | 24 hours |
| Customer Care | PO Box 14081 CHRISTCHURCH NEW ZEALAND 8030 |
| CAMBODIA | |
| Phnom Penh | |
| Telephone Number | + 855 23 220-909 (+61 3 9340 4941) |
| Monday to Saturday | 8.00am to 6.00pm (local time) |
| Siem Reap (Angkor Wat) | |
| Telephone Number | + 855 63 964-388 (+61 3 9340 4941) |
| Monday to Saturday | 8.00am to 6.00pm (local time) |
| HONG KONG | |
| Telephone Number | + 800 962 808 (+61 3 9347 01301) |
| Monday to Sunday | 24 hours |
| INDONESIA | |
| 24 hour assistance | + 001 803 61 691 (+61 3 9347 0153) |
| Monday to Sunday | 24 hours |
| Direct Telephone number | + 61 3 9340 4904 |
| Monday to Sunday | 24 hours |
| JAPAN | |
| Call Centre | + 0120 934 787 (toll free) (+61 3 9347 0157) |
| Trade | + 0120 934 788 (toll free) (+61 3 9347 0293) |
| Customer Care (Japanese Only) |
Customer Relationship Jetstar Airways Pty Limited Osaka, Kokusai Bldg 13F 3-13 Azuchimachi 2-chome Chuo-ku Osaka 541-0052 |
| MALAYSIA | |
| Telephone Number | 1800 81 3090 (+61 3 9347 0178) |
| Monday to Sunday | 24 hours |
| MYANMAR | |
| Telephone Number | + 951 252 007 / 252 440 (+61 3 9340 4941) |
| Monday to Friday | 9.30am to 5.30pm (local time) |
| Saturday | 9.30am to 1pm (local time) |
| PHILIPPINES | |
| Telephone Number | 1800 1611 0280 (+61 3 9347 0195) |
| Monday to Sunday | 24 hours |
| TAIWAN | |
| Telephone Number | 0080 161 1467 (+61 3 9347 0239) |
| Monday to Sunday | 24 hours |
| THAILAND | |
| Telephone Number | + 66 2267 5125 (+61 3 9347 0270) |
| Monday to Friday | 8.30am to 5.30pm (local time) |
| Saturday | 8.30am to 12.30pm (local time) |
| 24 hour assistance | + 001 800 61 1 2957 (+61 3 9347 0270) |
| USA | |
| Call Centre | + 1866 397 8170 (24 hours) (+61 3 9347 0258) |
| Trade | + 1866 397 8172 (24 hours) (+61 3 9347 0268)) |
| Groups | + 1866 397 8171 (Monday - Friday, 8.00am-6.00pm AEST) |
| VIETNAM | |
| Ho Chi Minh City or Hanoi | |
| Telephone Number | +84 8 3955 0550 (+61 3 9347 0270) |
| Monday to Sunday | 24 hours |
| Danang | |
| Telephone Number | +84 511 3583 583 (+61 3 9347 0270) |
| Monday to Sunday | 24 hours |
| OTHER COUNTRIES | |
| 24 hour assistanceNumber | +61 3 9340 4941 |
| Monday to Sunday | 24 hours |
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