Global SIM help
Make sure you check out all the information on the Global SIM information page, you might find an answer to your question there.
SIM card enquiries are handled by GO-SIM. Their customer service representatives include English, French, German, Italian, Portuguese and Spanish speakers, and are available 24 hours a day, Monday to Sunday.
Call 154 from your Global SIM (charges will apply) or dial the toll-free number listed below (from a landline or payphone). Call the number listed next to the country you are calling from.
| Australia | 1800 795 252 |
| Canada | 1 888 513 8804 |
| France | 0805 113 721 |
| Germany | 0800 100 6492 |
| Hong Kong | 800 967 389 |
| Indonesia | 0018 030 113 663 |
| Ireland | 1800 932 275 |
| Italy | 800 987 324 |
| Japan | 0053 112 1399 |
| Macau | 0800 275 |
| Malaysia | 1800 804 146 |
| Netherlands | 0800 023 3597 |
| New Zealand | 0800 447 870 |
| Singapore | 800 120 3480 |
| Spain | 800 098 936 |
| Sweden | 0200 884 569 |
| Thailand | 001 800 120 665 514 |
| United Kingdom | 0800 376 2370 |
| United States | 1 800 707 0031 |