Can I book a rental car with Jetstar?
Enjoy the freedom of exploring your destination on your own terms by renting a car through Jetstar Car Hire*. You can do this at the same time you book your flight on jetstar.com, through Manage booking, or by visiting our car hire page. Please refer to the term and conditions of the car hire provider your booking is with for more information. How can I book a hire car when I book my trip?
When you book a trip on jetstar.com, you’ll be given the option to search for and reserve a rental car during the booking process. When you see the car hire prompt, click on the ‘Search cars’ button to view (and reserve) cars from different car hire companies. You won’t need to pay for your rental car until you arrive at your destination.
How can I add a hire car to my existing booking?
Already booked your trip? You can still make a Jetstar Car Hire booking. Go to Manage booking and scroll down to car hire. Click on the ‘Search cars’ button to view (and reserve) cars from different car hire companies. Your rental car will be reserved but you won’t have to pay for it until you arrive at your destination. How can I make a special request (eg. child seat or additional drivers)?
If you have special requirements for your booking, please contact your car rental provider before the collection date. Additional fees will apply, which will be payable directly to your provider. How can I change or cancel my car hire booking?
If you need to change or cancel your car hire reservation, you will find the relevant contact information on this page. All vehicle bookings made on Jetstar.com are subject to supplier’s rental agreements. I cancelled my car hire booking – why is it still showing in Manage booking?
If you’ve received an email from your car hire provider confirming your cancellation, then your booking has been cancelled. Occasionally, cancelled car hire bookings remain visible on Manage booking for a short time – please ignore this.
What will I need to collect my hire car?
When you collect your rental car at the pick-up point, you’ll need to show your driver’s licence and to read and accept the car provider’s rental conditions. You’ll also need to provide a credit card for billing purposes.
If you need to contact your car hire provider, you will find the relevant information on this page. Your booking is with the car hire provider, even if you made your reservation via jetstar.com. All vehicle bookings made on Jetstar.com are subject to supplier’s rental agreements. Are there any age restrictions for hiring a car?
In the event of an accident or breakdown, contact your car hire provider immediately. You can find all the relevant contact information on this page. They will provide you with instructions on how to proceed and may offer roadside assistance. What should I do if I have an accident or a breakdown with the car?
In the event of an accident or breakdown, contact your car hire provider immediately. You can find all the relevant contact information on this page. They will provide you with instructions on how to proceed and may offer roadside assistance. *Car hire services and booking management is served by Hertz Group, Avis Budget Group and CarTrawler. Jetstar does not directly offer car rental services. All vehicle bookings made on jetstar.com are subject to suppliers’ rental agreements on collection of the rental vehicle. Jetstar receives a commission from these providers for vehicle bookings made via Jetstar Car Hire.
Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar).