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| Emergency medical assistance |
|---|
| +603 2772 5593 reverse charges from some countries, Monday to Sunday, 24 hours |
| Or contact via auassistance@aig.com |
| General Jetstar Travel Insurance enquiries |
| 1800 257 504 toll free, Monday to Friday, 8.00am-6.00pm AEST |
| To make an enquiry or cancel a policy by email, please contact traveladmin@aig.com |
| For more information see Jetstar Travel Insurance Australia. |
| Claims enquiries |
| 1800 257 504 toll free, Monday to Friday, 8am-6pm AEST |
| To lodge a claim, please fill out this form and send to austclaims@aig.com |
Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.
Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance.
Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.
You should read and consider the Product Disclosure Statement and note the limitations and exclusions in the policy, in light of your personal circumstances, prior to making any decision to acquire the product.
| Emergency medical assistance |
|---|
| +64 9 359 1645 reverse charges from some countries, Monday to Sunday, 24 hours |
| nzassistance@aig.com |
| General Jetstar Travel Insurance enquiries |
| 0800 655 722 toll free, Monday to Friday, 8.00am-6.00pm AEST |
| Jetcover_NZ_Email_INBOX@aig.com |
| For more information see Jetstar Travel Insurance New Zealand |
| Claims enquiries |
| +64 9 355 3072, Monday to Friday, 8:30am-5pm AEST (except public holidays) |
| +64 9 355 3135, to submit your query via facsimile |
| To lodge a claim, please fill out this form and send to nztravelclaims@aig.com |
Insurance products and services are provided by AIG Insurance New Zealand Limited ("AIG"). Terms, conditions and exclusions apply. You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product.
| Emergency medical assistance |
|---|
| +65 6733 2552 Monday to Sunday, 24 hours |
| General Jetstar Travel Insurance enquiries |
| jetstarenquiry@aig.com |
| For more information see Jetstar Travel Insurance Singapore. |
| Claims enquiries |
| Please contact jetstarclaims@aig.com |
| Notice of Claim |
| Click here to follow the on-screen instructions and provide the relevant documents to facilitate the processing of your claim submission |
Jetstar Asia Airways Pte. Ltd., is a licensed agent registered with the ARB and an authorized agent of AIG Asia Pacific Insurance Pte. Ltd.
Jetstar Travel Insurance is underwritten by AIG Asia Pacific Insurance Pte. Ltd.