Jetstar offers several convenient payment methods for Travel Agents.

Travel Agents may accept and process Customer Card payments using the Jetstar merchant account.

Note: From 1 July 2023 Virtual Credit Cards are not accepted as outlined in the Travel Agent Terms and Conditions.

Agent Hub API Group Desk
Customer Card* Yes Yes Yes
BSP** Yes Yes Yes
Prepaid Account*** Yes Yes Yes
Bank Transfer Yes
Online Payments Systems^ Yes
Alternative Methods of Payment^^ Yes
Jetstar Voucher Yes Yes

For GDS bookings, please refer to the payments policy of the ticketing airline.

Depending on the payment method and currency in which you made (or Jetstar recorded) your original booking, fees may apply. For more details, see Fees & Charges.

For questions relating to Payments, please contact Trade Support.

* Visa, Mastercard, American Express, Diners Club, UATP, debit, and charge cards accepted.

** BSP available in Australia, Cambodia, China (incl. Hong Kong SAR, Macau SAR and Taiwan), Indonesia, New Zealand, Malaysia, Philippines, Singapore and Thailand. Eligibility subject to verification checks.

*** A Jetstar-operated debit account requiring a prepaid balance. Eligibility subject to verification checks. Available in select markets only.

^ Online Payments Systems including PayPal, POLi and UnionPay. Available in select markets only.

^^ Alternative methods of payment include Alipay.