Updated 14 July, 2023
Welcome back to international travel! Flying will be a little different and there’s information you need to know before you’re ready to fly.
Exit and entry requirements vary between destinations and can change at short notice. Requirements may include vaccination, visas, COVID-19 testing, quarantine, mandatory health insurance and more.
Make sure you check government requirements for both leaving and entering Japan before booking and departure. If you have connecting flights, government transit requirements may apply. If requirements differ between destinations or another airline on your itinerary, the strictest rules will apply.
If your destination requires proof of COVID-19 vaccination but you cannot be vaccinated for medical reasons, you may be able to travel with a medical vaccination exemption. Check government websites to ensure exemptions are permitted by the destination. You will need to bring the medical exemption with you when you travel. For some destinations, testing may be required if you are not fully vaccinated.
Check travel requirements for your destination
Get a guide on the documents required for travel with our search tool. If you have connecting flights, remember to check these destinations too as transit requirements may apply.
We recommend using the search tool to get an overview of what’s required for your travel. For specific requirements and the latest updates, always check government websites.
Checking in for international flights
Online check-in is currently unavailable for international flights, you'll need to check in at the airport counter. You must bring all relevant travel documents with you, such as COVID-19 test results, proof of vaccination and entry permits. Make sure you have met all other mandatory exit and entry requirements before you get to the airport, such as downloading contact tracing apps, purchasing travel insurance and submitting health declarations. Please allow extra time for airport check-in.
Thank you for respecting each other and our team, and helping us create a safe and positive environment for everyone.*While we offer guidance on our website, travel requirements are set out by the government and can change quite quickly. It is your responsibility to research and understand what is required of you to travel to your destination. We may not be able to assist you if you fail to provide the required documentation.