Starter fare
Just the basics. Our most affordable way to travel.
Starter Plus bundle
Our most popular bundle includes checked baggage, loyalty points and more.
Starter Max bundle
For maximum extras, plus a refundable fare (credit voucher).
Flex bundle
Made for business and designed to be flexible.
Business Class
Fly in comfort and dine in style. Selected routes only.
Business Max bundle
All the benefits of Business Class and more, including a refundable fare - fee applies.
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Starter bundles | Business Class bundles | |||||
Starter | Starter Plus | Starter Max | Flex | Business | Business Max | ||
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Carry-on baggage1 | 7kg combined weight |
10kg (booked before 20 Nov 2019) 14kg (booked on or after 20 Nov 2019) |
14kg (maximum 10kg for a single item) |
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Checked baggage1 | ![]() |
20kg2 | 30kg | ![]() |
30kg |
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Business Class seat |
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Extra legroom seat | ![]() |
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Selected flights5 |
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In-flight entertainment where available |
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Comfort packs where available |
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Frequent flyer rewards |
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No change fee* For changes permitted under applicable fare rules, Fare Difference applies. |
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Flight cancellation* | ![]() |
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![]() credit voucher8 |
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Same-day flight change free* | ![]() |
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Lounge access where available |
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Priority boarding |
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Key: not available,
available to purchase,
included
*Important Fare Information: Limited changes are permitted, charges may apply. For applicable fees see Fare Rules and Fees and Charges. No fees apply where you are entitled to a refund or alternative flight by law or our Condition of Carriage.
Remember you can always purchase any available extras not included in your fare, either when you book or at Manage booking.
Check the fare rules for all the details and requirements.
- Starter fare rules
- Starter fare with Flex bundle fare rules
- Starter Fare with Plus bundle fare rules
- Starter fare with Max bundle fare rules
- Business Class fare rules
- Business Class fare with Max bundle fare rules
Things you need to know
1 Size and weight restrictions apply to carry-on baggage and checked baggage. A separate handling fee applies for oversized items, see Oversized baggage for details.
2 Jetstar Japan (GK) domestic includes 10kg checked baggage. If your itinerary includes a Jetstar Airways (JQ) or Jetstar Asia (3K) flight connecting to a Jetstar Japan (GK) domestic flight, the higher baggage allowance applies to both flights.
3The In-Flight Meal Deal is only available on Jetstar Airways (JQ) flights. See: Bundle inclusions: meals, snacks, in-flight vouchers and In-Flight Meal Deal.
4On longer international flights you’ll get two meals with your Max bundle.
5Flex: meal on Jetstar Airways (JQ) international flights on 787 Dreamliner, New Zealand domestic flights NZD $10 in-flight meal deal
6Only members of Frequent flyer partner loyalty programs can earn Qantas Points and Status Credits, Emirates Skywards Miles or JAL Mileage loyalty points.
7For more info and terms and conditions see: Jetstar Flight Rewards Voucher
8If you cancel a Starter Max bundle purchased before 12/10/2017, you’ll receive a full cash refund. A fee applies and you must contact us to cancel your booking. Cancellations of Starter Max bundles purchased after 12/10/2017 will be refunded in full as a credit voucher, which will be emailed to you within 24 hours of the cancellation. Vouchers valid for bookings made within six months of cancellation date. Vouchers can be redeemed towards payments for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date. Note. From 10 May 2023, if you have an existing voucher that is single use, it will change to multi-use.
Jetstar Airways (JQ) domestic or international flights only: for Flex bundle and Starter Max bundle credit vouchers, your voucher will be valid for 3 years (36 months) from the Issue Date displayed on the voucher.
Starter Max bundles made via the GDS (Global Distribution System) channel will receive refunds for cancellations in cash only at a fee per passenger, per booking. Refunds for ticketless GDS Starter Max fares must be requested through Jetstar. GDS Starter Max fares issued on an airline partner ticket will need to be referred to that partner airline to process the refund. GDS bookings issued on a Hahn ticket can request a refund via BSP link.
See Bundle fare voucher terms and conditions for details.
Flex bundle not available on all routes.