Hello! The quickest and easiest way to make changes to your booking is at Manage booking.

If you need to get in touch with us, check out the options below.

Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm.

For Jetstar Pacific (BL) bookings only

From 29 July 2020, all Jetstar Pacific (BL) bookings will be moved to the Pacific Airlines (BL) reservation system. Following this move, these bookings cannot be changed or updated through Jetstar.

If you’ve received an email confirming your booking has moved to Pacific Airlines, contact them for help on 1900 1550 or visit www.pacificairlines.com.vn.