Jetstar Group announces managed closure of Singapore-based Jetstar Asia airline
Last updated: 11/06/2025 03:14am
Following an extensive and careful review of the Jetstar Asia (3K) airline, the very difficult decision has been made to permanently close the airline from 31 July 2025.Jetstar Asia (3K) is a Jetstar Group airline based in Singapore, currently operating 16 short haul international routes out of Changi Airport, under the airline code ‘3K’. The decision does not impact any Jetstar Airways (JQ) flights, including JQ international flights between Australia and Southeast Asia, or any Jetstar Japan (GK) flights. Jetstar Asia’s (3K) business has been increasingly challenged in recent years by escalating supplier costs, airport fees and aviation charges as well as growing capacity and competition in Singapore and the Southeast Asian region.This is incredibly difficult news for our Jetstar Asia team members and customers, and the Jetstar Group is committed to providing support during this time with a range of options in place for all those impacted.If you have a booking with Jetstar Airways (flight code JQ) or Jetstar Japan (GK), there is no change to your flight, and you do not need to action anything.If you have an upcoming booking with Jetstar Asia (with a flight code 3K) or a Jetstar voucher related to travel with Jetstar Asia (3K) with an available balance, you can check the latest travel advice here.If you have any questions, please contact us via Live Chat below.
Jetstar Asia is currently operating services from Singapore to the following destinations:
Bangkok – up to 28 return services a week
Broome - 2 return services a week (seasonal - ending 25 October 2025)
Clark - 4 return services a week (seasonal - restarting on 1 December 2025)
Colombo - 5 return services a week
Denpasar – up to 28 return services a week
Jakarta – up to 21 return services a week
Krabi - 4 return services a week
Kuala Lumpur – up to 21 return services a week
Labuan Bajo - 2 return services a week
Manila – 18 return services a week
Medan - up to 7 return services a week
Melbourne – up to six services a week operated by Jetstar Airways
Okinawa – 6 services per week
Osaka – 10 services a week via Manila
Penang – up to 6 return services a week
Phuket – up to 15 return services a week
Surabaya – up to 7 return services a week
Wuxi – up to 4 return services a week
Travellers of eligible nationalities arriving at Changi Airport will be able to use the automated lanes for immigration clearance when they arrive in Singapore. Details are available on ICA's website.
From 1 May 2025, all visitors to Thailand must complete the Thailand Digital Arrival Card (TDAC) online before arrival, whether entering by air, land, or sea. This replaces the previous paper-based arrival form, streamlining the immigration process.Key Information:
TDAC is mandatory for all non-Thai nationals.
Registration must be completed within 3 days before arrival.
Visitors who do not complete the TDAC before arrival may face delays at immigration. Please submit all required information in advance to ensure a smooth entry process.For more details, visit the Tourism Authority of Thailand: tatnews.org