Jetstar contact us
Here's how to get in contact with us, online or via our contact centre.
Please review the FAQs before getting in touch with our team.
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Here are some recommended information and links:
Chat to our team online
Call our customer services team
Outside Australia: +61 2 8059 0181
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Qantas Group Accomodation partner services
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Important information
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions.
±Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through jetstar.com/hotels, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, Mastercard or American Express). View full terms and conditions here.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.We pay respect to Elders past, present and emerging.