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Jetstar contact us
Here's how to get in contact with us, online or via our contact centre.
We are here to helpHere are some recommended information and links:
We strongly encourage only those customers staying within the next 7 days to contact us on Live Chat if needed.Need help with your Jetstar Hotels booking? Chat with a member of our customer service team.8:30am - 5:30pm (AEDT/AEST)Monday to Sunday
Chat to our team online
We strongly encourage only those customers staying within the next 7 days to contact us if needed.8:30am - 5:30pm (AEDT/AEST)Monday to Sunday
Call our customer services team
Outside Australia: +61 2 8059 0181
Get in touch with our team if you have questions about your Jetstar Hotels booking, would like to give feedback about your experience and more.
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.We pay respect to Elders past, present and emerging.