Skip Global Header to Content
book hotels and accommodation
  • Deals
  • Flights
  • Hotels
  • Holidays
  • Cars
book hotels and accommodation
DealsFlightsHotelsHolidaysCarsContactPrivacy & SecurityTerms of useFAQs

Frequently Asked Questions

Can't find the information you're after? Browse our Jetstar Hotels FAQs for more help.
Popular topics
Booking QuestionsQantas Frequent Flyer CustomersPayments and ChangesChanges and CancellationsGeneral Enquiries and FeedbackVouchers

Booking Questions

Qantas Frequent Flyer Customers

Payments and Changes

Changes and Cancellations

General Enquiries and Feedback

Vouchers

Credit Vouchers

Can't find an answer to your question?
Something urgent?

Something urgent?

Need help with your Jetstar Hotels booking? Chat with a member of our customer service team.Contact us
Contact us

Contact us

Get in touch with our team if you have questions about your Jetstar Hotels booking, would like to give feedback about your experience and more.Contact us
Are you a supplier?

Are you a supplier?

Contact us for support with the supplier extranet, reservations, or if you would like to become part of the network of hotels on the Jetstar website.Contact us
Important information
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
Hotel ratings and reviews provided byTrip-Advisor Logo
Qantas

Hotels

HotelsHotel Deals

Follow us

Download the Jetstar appapp store icongoogle play icon
We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.We pay respect to Elders past, present and emerging.
Privacy & Security
Jetstar Airways Pty Ltd. ABN: 33 069 720 243